Perfect location and loved the room. Would have liked to have stayed longer

What spa didn't no there was one

The room was cleaned every day and towels were changed if left in bathroom. You could have beach towels with a deposit which could be changed every other day. Breakfast was good with plenty of choice. All the staff were good and friendly very enjoyable stay

Staff were very friendly throughout making us feel welcomed. Hotel is in the perfect location to explore old town and the beach with a short walk to both. Room was perfect for the short stay and the breakfast buffet had plenty of choice to set you up for the day….. Overall great hotel, location and couldn’t have asked for more

Breakfast buffet was the largest I've ever experienced. Food selection was excellent. Very good quality. Woman on the desk remembers residents and their room numbers.

Great

Convenient location, clean rooms, good breakfast, friendly service - all good

Excellent hotel for Benidorm, staff were so helpful

A very nice Hotel; food was always nice and hot and room very comfortable: The hotel weel located for the town and seafront. Paid parking just across the road so very convenient

Great stay with friends. I can’t even rate the staff for their service in a scale of 0-10 they all deserve a 20. From front desk , restaurant and love our maid she was the nicest person I have met so far

Everything about our stay was excellent the hotel, staff, cleanliness etc also was my husbands birthday and they had left a bottle of cava in the room which was a lovely touch

Due to the present situation (Covid) there were only around 10 people staying in the Hotel, but we were very impressed with the service we had and the care taken for our safety. The room was perfect with everything we could wish for and the food was very plentiful - all served at our table due to the restrictions

Hotel was very clean and all the staff friendly and helpful

Good Hotel but staff not so friendly. Food was great. Convenient to beach.

Good quality accommodation, great location. Attitude of restaurant staff was truly appalling

Loved staying here and would return for another stay.

My 5th visit for short stays to Diplomatic and I love it. I live in Moraira but like to take visitors to spend a few days in Benidorm most years. I always recommend the Diplomatic to family and friends and nobody has ever been dissapointed. All enjoy Benidorm Palace which forms part of our stay.

stop over after visiting Valencia

Used my credit card for the first time ever in this hotel within 3 days my card company called to say that my card had been cloned and my card maxed out the only place this could have come from is this hotel as I have never used this card before using it in hotel servigroup

Had a great time, staff all friendly, food good.Will be booking there again.