Excellent. Great staff clean room loved it.

Excellent service, all staff was very nice and helpful. The location it's perfect to enjoy all the CDMX center.

Personnel très gentil et serviable. Belle chambre confortable. Emplacement de l'hôtel calme et sécuritaire.

Hotel was great but the surrounding neighborhood did not seem safe.

There was no wifi in the room. We could not watch Netflix; kids could not do home work; I could not do office work. Also one morning the cafeteria guys followed me and asked to pay for 1 extra person where we booked the hotel forb4 person and ate 4 person. That was very humiliating

Great location and spacious room! WiFi needs to be improved

The room is clean, and pretty quiet in the evening, close to historic center and a few markets, good location.

We arrived very late and the room they gave us faced an alley where they were unloading a truck at 5 AM. We asked if they could move us for the next night and they gave us an interior room which was also an upgrade. The rooms are modern, clean and well appointed. We enjoyed the breakfast and it was in the restaurant which gave everyone lots of room to eat. The staff were very friendly and helpful. A plus for me was they had an expresso machine in the lobby. The location of the hotel is pretty good.We used public transit and ride share to get around. I would definitely stay at the Kali again.

The property is nicely updated, the breakfast service was great and the personnel was helpful and friendly. The only thing that could improve is that complimentary coffee machine that was in the lobby area was broken after our first night and was not repaired within our entire stay.

Clean and comfortable rooms. Staff was welcoming and friendly. Recommend stay here

There is nothing negative that I can say about this place. Staff, rooms, assistance, willingness to help, distance to all main locations, all top notch considering the price.

Great stay. Need a better brunch.

The staff are very courteous and helpful. The room was nice and clean. The water was hot in the shower and much appreciated. The breakfast was very good and the coffee maker in the lobby and in the room is a great amenity.

Nice place. But got no Expedia VIP promised benefits.

Service was great, we should have booked here originally. Loved everything about it.

gracias

Great hotel with all of the expected amenities and close to el centro historico. Friendly staff.

Very nice , Clean hotel. Location was great for us. Food could have had more options but was good.

Clean room, modern amenities and friendly staff. The breakfast was average

It was great till very end that group of high schoolers checked in. They were loud at stairs and hallway and garage. We heard them pretty good. The hotel was not asking them to quiet down. Their breakfast was really good. Location was great.