I did not get info on how to get in and out of the hotel. The concierge is not always there! I had to ring my own taxi on leaving and it was difficult to re-access the building to pick up my baggage as I don't speak Spanish. The room was very tired in decor with multiple scrapes around the doors. It vibrated with the sound of the fridge (?). The only plus was the 6 minute walk to the beach. No breakfast. No snacks. Very basic.

The hotel was more than adequate for our needs. Booked it at very short notice and checked in late on a Sunday afternoon. The lady behind the counter was very helpful and friendly. The room was very clean and tidy. For the money we paid breakfast would have been nice, but not an issue. Would definitely stay again.

Clean room, value for money for the one night.

Clean, nice view from the balcony.

Room 401 & it’s balcony wete both enormous. Views were amazing Location excellent. Nearby supermarkets were convenient. Comfortable bed Full kitchen with fridge freezer. Very welcoming staff. Good to have a lift as we were on the 4th floor

Clean room. Comfortable bed. Close to the airport. Perfect for one night stay

Room breach and cold shower.

The room had a fridge, which I initially thought was a bonus, but it was so noisy that we had to switch it off during the night. The air con was good. There's a communal room with a kettle and microwave. Opposite the hotel, there's a big supermarket and a bus stop. On the seafront, a few metres away, there are plenty of restaurants.

Hôtel Ventus was located by beautiful Medano Beach. It was very relaxing.

I was really disappointed with my stay. The elevator was broken during our stay which is a really big hassle. Also, we had a huge leak in our room on the last night. Faulty AC. No staff at night so I tried texting them on Whatsapp (they have used Whatsapp to text me) And never got any help or answer. It’s hard to park right by the hotel, but you can park your car a walking distance. Close to the beach and clean. But too many issues for me to give a good rating.

Staff were very helpful and called a taxi for me. Checking in was a breeze the night before also since I arrived after hours.

Great location and great staff.

It’s a basic hotel, great for an overnight stay. El Medano is a lovely small town with good restaurants close to the hotel

Outlr top floorappartment was very well appointed and stylishly decorated with comfy beds, good little kitchen and large balcony with a180 degree view. Couldn’t fault any of that. Just as we were leaving after onlybone night's stay the loo wouldn't flush. No phone to call reception and when I went down to use the loo there there was no one around. The worst aspect howevercwas checking in. It was sooooo slow. There were 3 groups ahead of us when check in opened at 3pm. We were there forc at least 30 minutes in the queue. When we were seen the receptionist couldn't see my name on her list until I told her we'd already paid. You can check in on line but it wasn't practical as I wasn’t with my colleague to get her documentation. The poor girl ahead of us waited an hour and a half and they still couldn't find her booking which had been made through an agency.

Struggled to check in but once we foind phone no and they communicated with us by WhatsApp because we didn’t speak Spanish and they didn’t speak English they were able to sort everything out. We are retired ladies not used to everything digital but we have learned a lot. We felt very safe Staff were friendly and helpful and we somehow managed to communicate ok. Room clean and comfortable. Fridge very welcome as was air con. Excellent value for money

Arrived very late and late arrival arrangements worked flawlessly!

It was hardly ever manned . The maid was OK , but it was difficult to get into initially. I signed up expecting breakfast but there was no food facilities.. it looked like accomodation for those servicing the tourists rather than tourists( but i expect it is now out of reach for most) . We did encounter the manager on checkout day , but he was openly hostile because we used the foyer briefly to repack our stuff after the beach.The hire care was parked outside. i met so many people in the foyer or outside unable to access the roorms because the dopey manager had neglected to send the promised PIN code . What a moron.

Nice

Downtown with views and a balcony were grest

Good hotel