Nice location with good restaurants close by. Room was clean and bed comfortable. Air conditioning however had an extensive repertoire of sounds. On reflection we should have asked for another room. I would not recommend rooms just around the corner from the lobby as noise levels in the morning can be annoying. Did not use the pool but lots of people including children were enjoying it. There is a bar located close to the pool. Breakfast not included however there is a good selection for dining in and staff were friendly. Unfortunately, although we pre-paid for the room, and paid an extra deposit of 1,000 pesos on checking in, we were asked two days before checkout for another deposit. We only went to the bar once, and had two breakfast bills. We felt that we were not trusted to pay the final balance. For this reason we will not be returning to this hotel.

Nice little boutique hotel near some really good restaurants and centrally located. Nice pool and hot tub, a small restaurant and a bar by the pool. I will stay again!

Buena ubicación y excelente lugar para descansar.

Always consistent, always attentive always clean

We have stayed here many many times although the staff changes the service always is very good. It’s a great location and the rooms are really nice. It’s great pool. Everything’s cool.

This wasour second time at this hotel, and we are very pleased with the service/comfort of the room and all the amenities, including a steam room, pool Jacuzzi and a cute little Nespresso machine. It’s an absolute gem!

Nice little place

The señora en la cocina tiene un sazon increible!!! Todos super buena onda y atentos. Gracias x todo

Fue lo que necesitábamos, el servicio fue excelente

Perfecto

Great place, as always. I wish smoking were not permitted in the bar area.

Me and my family loved this place! Definitely would go back!

It was very elegant and yet inviting. The pool area was very beautiful and yet family oriented. I loved our stay and would return in the future.

Property needs attention and better employees. They are rude and the rooms need help. Tv never works properly. Bed light stayed on, shower head broke, water everywhere. Jacuzzi water is yellow still not fixed. Internet froze very often. That’s an easy fix but nobody cares. I asked to speak to Manager at one point or another during my 4 day stay. She never approached me.

I found the bed and pillows hard, and the polyester sheets hot and sweaty. My shower sprayed in all directions including beyond the shower stall. The pool looked lovely but was the temp. of a bath, not what I wanted in 35 degree heat. I didnt try any spa services because I was disappointed with the pool. When I asked about the area the front desk clerk told me to use google maps. I walked for hours in the heat. Not a great impression of Guadalajara for my first visit.

Hidden gem.

Our initial room had dirty laundry, no pillowcase, no tissue paper, and the shower flooded the bathroom. Additionally, breakfast was not available despite being advertised.

Great heated and clean pool. Very good restaurant and decent bar.

Very nice. They just need to work on their food.

El servicio puede mejorar considerablemente