Clean

Nice and clean hotel Reception staff really helpful We started on the top floor but had to move late Saturday night due to the loud music from the nearby open market !! Room on 5th floor at the back a lot quieter A bit out of the centre but 10min walk to the underground was ok The hotel bar next door was a nice place for a drink Free tea and coffee was a plus

A overall quite good hotel with a convenient location and friendly staff. Breakfast is also nice with fresh smoothies and fruits. The only downside for me is cleanliness of the room, can be better.

Lovely modern clean room. Hotel staff very helpful & friendly

Nicely located with public transport to take you wherever you need to go in the city. Great hotel with a decent gym and coffee machine downstairs. Pillows and bed were uncomfortable.

clean - excellent staff - laundry - wifi

Great location near transit, rooms were clean.

A superb, mid priced hotel with excellent customer service, décor, cleanliness. Only about a ten min train journey from the airport and a further 5 min walk from St Marx station. Getting in to Vienna itself is then only a 10 min (2 stop) train journey to Vienna Mitte The rooms were very well decorated, exceptionally clean and very well equipped Personally this hotel was very good for us but if there was to be a negative point it would be that if you were looking for a hotel with a view then its probably not for you. Overall 10/10, value for money, thank you

We loved this place and was everything we wanted.

Clean room, safety, walls color

The hotel is cross between a traditional hotel and a service apartment but with an extremely customer friendly front office. It has a unique Brazilian/Amazon decor and atmosphere and also has a bar which serves Brazilian finger-foods and drinks.

I had an incredible time here as a solo female traveller. I felt safe walking at night, supermarket and transport no longer than a 10 minute walk. Hotel was AMAZING and staff super friendly. I will be coming back!!!

Very nice New renovated Friendly staff

The room was great: clean, comfortable, quiet, good internet. The location is also very good: close to the tram and S train. I took one star off for the breakfast, which I rate at C+. This means better than the average US hotel breakfast, but not exactly up to the standard of good hotels in Europe or Asia. The breakfast room is a bit small for the crowd. Coffee, bread, and yogurt are good, but the cold cuts and cheeses are minimal. The only egg is hard boiled. In summary, the breakfast is acceptable. Everything else is very good to excellent. For the price, will choose Rioca again.

I had a great stay here. The room was clean, quiet and everything needed for my stay was provided. The location was just slightly out of the way enough so as not to be too busy and loud, but still just a couple of blocks from public transportation, shopping, restaurants, bars, etc. I would definitely return!

At check-in, there was no welcome, no hello. They saw me and acted as if I didn’t exist. Yet they expect me to be thankful to them. When I left my suitcase with a staff member, he said was “you’re welcome” That was ridiculous and rude. Very unprofessional. and offensive. The room was dirty, and there was no heating or air conditioning. The bathroom fan was extremely loud and could not be turned off. The secondary lock on my room door didn’t work properly, and one of the cups in the kitchen already had water stains on it. My room view faced the courtyard. While waiting for the elevator to check out, someone in the hallway suddenly screamed—at 11 in the morning. There are over a thousand rooms, yet too few elevators. Every time for check-in or check-out, you end up waiting more than 10 minutes. Paying over $260 (per night)for this nonsense was truly a terrible and disappointing experience.

The room was so clean and spacious. Amenities were great and the breakfast was superb. Staff are also helpful and friendly. Just one tram away and you’re in city centre.

This is a really cute themed hotel. The rooms are very nice and clean. Location-wise it is not the best. There are no nearby dining or shopping options. It is more of an office area. You would have to take the bus, train or uber to the city center. Our stay was still good though.

Great stay

Very friendly and helpful staff.