Overall Ratings & Reviews RIG Casa Conde

Excellent place to stay

All good! I came in Saturday and they took care of me! A staff and accommodations. 5 star everything. I felt safe and taken care of.

Everything was good except they do not provide the complimentary bottles of water. They were selling one bottle of water for $4 !! When guest arrive in the scorching heat then there should be welcomed with complimentary bottles of water in the room as it is the case everywhere or at least most places.

Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

Nothing like the pictures online

Look so sad no fun

They can be better

Small rooms very small bathroom breakfast was nice staff was friendly

I loved the balcony

I really like the interior design and structure. I also noticed signs of neglect, like a broken and missing rod to hang the towel. The windows in room 211 need to be fixed or replaced altogether. So does the drainage in the shower. Otherwise, this is a vary nice and convenient place for a short stay in the Dominican capital.

The TV didn’t work, which was the only gripe that I had.

No microwave i eas transferred to a smallee room

Excellent stay I would recommend

Staff treated me well

Hard to find

My room water pressure and as hot as it is no icebox. The photo of the room i selected had more space

Mannersable staff

Great price, clean rooms.. need to fix plumbing, apart from that .. very pleasant and friendly staff!

Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.

We love its convenient location, though the parking can be an issue