Sep 2026
The Stromness Hotel
Aug 29, 2026 - Sep 6, 2026
You rated *
I booked several months ago for a week, 29/8 to 6/9. The hotel has changed hands, and there are some shocking reviews. On arrival, there is an empty reception desk on the ground floor. A small sign indicates that reception is on the first floor. Why? I am 77 years old, but I was given room 38 on the third floor. There is no lift! So three flights of steps, good exercise. The member of staff on duty carried my case up for me. The bathroom had a shower over the bathtub, no towel rails (towels on the bed), and nothing to hold onto when getting in and out. I complained to a member of staff but nothing was done. Before I left, I was informed by the other staff member that there was a room with a walk in shower cabinet, on a lower floor! My room had no opening window and suffered from condensation. The hotel is understaffed. The two friendly women did reception, breakfast etc, always on their own. There were very few guests while I was there. The hotel has a terrible reputation locally. The large breakfast room becomes a restaurant in the evening, no alcohol, and a suspiciously full menu, only a couple of diners. Therefore I went most evenings to the Ferry Inn opposite, great food. On the last morning I fell in the bathroom. The shower rail collapsed and injured the back of my head, blood everywhere. No broken bones. I was advised by 111 to attend the hospital in Kirkwall, where I was thoroughly checked out by doctor and consultant, and permitted to return home as planned.