Great stay for MX

On arrival had to give credit card details in full rather than swipe as there had been drig users there before us and they had to remove needles most frightening experience wondered wheee I was staying. TV did not work and blind was poorly fitted. Towel had yellow slime on it and bed was very uncomfortable. . Bath had mold around the edge.

Bed mattress thin and lumpy, could feel every spring. Wierd hot water, none in handbasin or shower, warm in bath. Hot taps all run for several minutes to try and get hot water. Both cooked breakfast and breakfast shown as available on website under Facilities / Dining, none available during stay. Apparently no breakfast provided for some months.

Staff always friendly and helpful.

The staff were fantastic and very friendly. The bedroom needs updated however it was adequate. The food is amazing, very tasty and plenty of it. I would stay again

Ok it was very tired , maybe the false nail by toilet on floor was not great . Maybe the banging and crashing at 4am . Was tuff as I had to be up at 6am . But the main lady was nice

The room had no ventilation, the towels were too old and worn while the bar area stunk of urine. The staff were brilliant I couldn’t have asked for more. In the early hours of Friday morning around 2am, a domestic violence incident occurred in room 2 that frightened me hearing a woman screaming and doors being slammed and man in pursuit of her. This was a real moment of fright.

Excellent place to stop. Will definitely use again.

Very lovely pub, friendñy staff, amazing food, very welcoming and accomadating

Pub was ok, room dirty,dirty bedding and towels. No staff to complain to only bar staff who weren't really interested. Left after a few hours instead of staying the 2 n8ghts we had booked

There was no restaurant, no wifi, and no soap.

Didn’t stay

Great selection at the bar , fabulous chef , bedrooms very clean and lovely comfortable bed , not a lot of power in the shower , room a bit tired . Overall a good stay

Small car park b

Having contacted the hotel specifically to ask if someone is

Bathroom in need of repairs bath panel coming off at one end toilet seat wrong size.towel rail missing music from bar too loud could hear it in our room

New management team had just taken over the accommodation but they were very friendly & helpful & quickly sorted out some minor issues. Room was very clean & comfortable.

The bar itself and the staff - good. Breakfast - None Room - No soap. Heaters - Very noisy Couldn't get out of my room. It took me 45 minutes when a lady walking past the hotel helped me..

It was an old building with worn-out furniture. The toilet was dirty, and the mattress was old and unclean. The service and staff behavior were good, though. I think the place was expensive for what it offered. The hot water worked well.

Room we stayed in was comfortable but tired, weekend music was loud but finished at 11pm, staff could not do enough for you unfortunately we stayed while a manager change over so no food available, little cafe next door claires kitchen is recommended, nice micro pub down high st, the Brunel suited our needs and price was very reasonable