DO NOT STAY HERE Filthy room. No drawers to store anything by bed. Smelly. Mould in bathroom and on window sills. Broken bed and very worn mattress worst nights sleep. Very noisey and bed very uncomfortable, not worth the nearly £90 charged amount at all. Total scam. Very disappointed 😞

Absolutely disgusting. For the price I expected basic I did not expect filthy. There is no way myself and my daughter were going to stay in that room. I didn’t even bother asking for a refund as after looking at the reviews it was clear that wouldn’t be forthcoming and I didn’t want to add any more unpleasantness to what was supposed to be a nice weekend plus I had my car parked in the car park. We booked into a very nice hotel round the corner. Avoid at all costs

We had visited for Rugby World Cup this weekend. We were expecting to park but no spaces were available. The room was shabby, limescale on taps and shower, mould on shower curtain. After trying to sleep in the worst bed ever we actually felt like we had played in the front Row for England … this hotel is the worst I have ever stayed in and what a waste of money it’s a dump.. we had no sleep due to cheap bed with springs all over the place, lumpy cheap pillows, women sat screaming and shouting all night at front of hotel. Damp smelly bedding and towels. We had a so called delux room ? It was so bad we left in the early hours rather than remain in a bed that had the posture support of a mediaeval rack.. we left the cast of one flew over the cuckoos nest to there moonlight howling. I would like the owners to contact me and arrange for a refund let’s see if this happens ? I will update you with any news ?

Great location, convenient to Richmond. Very run down. Shower was near impossible to work (choice between cold shower or flooding bathroom). Room had a musty smell with a slight hint of incense. Windows would not stay closed. Have stayed here 3 times in the past 2 years but won't do it again. Owners need to invest in a substantial refresh.