S***i
8.3
/10
Reviewed 2 week(s) ago
The room was dirty, and the shower was also dirty. For this price, you could find something better. The TV wasn't a smart TV either.
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Accommodation's Reply
13 Oct 2026
Dear Mr./Ms. S*i., Thank you for choosing Le Semar Karawaci Hotel as your accommodation option. We apologize for the unpleasant experience regarding the condition and comfort of the room not meeting your expectations. We have followed up on this matter with the relevant team for further investigation. We sincerely hope to welcome you back again with better service. Thank you for your positive review. We look forward to seeing you again at Le Semar Karawaci Hotel. Sincerely, Dimas Purbo Iskandar, Hotel Manager - Le Semar Karawaci Hotel. Serving you with heart 🤍
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