7.8
Pleasant
From 339 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.6

Location

7.9

Service and Facilites

7.8

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Surroundings (2)
Bedroom (2)
Bathroom (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
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Traveler Reviews Huber Apartment

Number of reviews per page
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40
Customer reviews
J***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very affordable apartment, with shower facilities, pool, and excellent service. However, because it is surrounded by trees, the pool water looks dirty because it is filled with leaf litter. But overall, this apartment is highly recommended.
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F***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 8 week(s) ago
Don't want to stay there again, the hotel staff is not friendly, in the room there is no toothbrush and mineral water. The rules are not clear and written.
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1 people find it helpful
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
everything looks perfect, with a very calm hotel and room atmosphere, but unfortunately there are many room facilities that need to be fixed, such as TV, wifi and AC, hopefully in the future it can be input for the hotel, but what is certain is that this hotel remains one of the best hotel choices👍
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1 people find it helpful
M***M
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 18 week(s) ago
The room door was unlocked. The night guard staff sneaked into the room through the unlocked window (it couldn't be locked) and was caught at 3 am when my wife wanted to go to the bathroom.
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Harmi M.
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8.5
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly and ready to help at any time when needed. The hotel atmosphere is not too crowded and cool.
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1 people find it helpful
Z***r
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
I left my cell phone charger behind and the hotel didn't recall it to me.
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NENI I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
Clean and very friendly service.
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1 people find it helpful
Gibson M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 127 week(s) ago
Pengalaman yang sangat mengerikan, saya pesan dari aplikasi karena namanya apartemen dan hotel dengan foto-foto yang sangat bagus, ternayata hanya rumah kos-kosan dengan tangga sudah lumutan samping kebon-kebon yang sepi, jorok, saya minta refund tidak boleh, akhirnya saya langsung pindah hotel dan pembayaran saya hangus, tapi ga apa-apa dari pada saya disuruh nginap di sana, no recommended ya.
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31 people find it helpful
muhammad h.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 136 week(s) ago
Spooky, dusty, and poorly maintained in my opinion. Expectations and reality are different. Please pay more attention to the convenience of visitors. Thank you
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16 people find it helpful
Martha H. S.
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4.5
/10
Reviewed 143 week(s) ago
Seram banget, kotor, banyak nyamuk, panas. Recepsionis gak ada ramah-ramahnya dan gak bisa cek sitem. Sarapan gak ada enak-enaknya.
16 people find it helpful
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Akhbar M.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 160 week(s) ago
The price in the application does not match the one at the hotel, an additional fee is even asked.
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13 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi Akbar! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Erfir
icon-origin-TRAVELOKA
6.0
/10
Reviewed 160 week(s) ago
G according to the application, the word must be added because it says the application is not confirming.
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6 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we're known for. Regards, Simon
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Kandi S.
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6.1
/10
Reviewed 164 week(s) ago
As an OYO accommodation, this place does not provide the standard amenities that OYO usually provides. Guests are also not provided with mineral water. The rooms are quite spacious with beautiful furniture, but if you look closely, it turns out that many have been damaged (the cupboard handles came off, the toilet lids were missing, the porch lights were off, the fridge didn't work, etc.). The most annoying thing, the water often suddenly turns off when it's in use, and we have to call the security guard to turn on the water pump (water is turned on/off manually, strange for a hotel. Have they never heard of such a thing as a toren float?). The SOP is not standard, once I asked for ice cubes and was given it for free, the second time I asked another officer and was told to pay.
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10 people find it helpful
Accommodation's Reply
26 Apr 2022
Hi, thanks for spending your valuable time rating us. We will definitely continue to work on improving our services to ensure a better experience in the future. Regards, Joey
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Ary G.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 180 week(s) ago
My paylater has been deducted but can't check in.
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4 people find it helpful
Melinda A. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 204 week(s) ago
AC is not cold. The swimming pool is mostly chlorine so the eyes can't open in the water. A minimum of toothbrush and toothpaste is not provided. Just soap.
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10 people find it helpful
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Fauzi T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 218 week(s) ago
Hotel Oyo 994 Humber apartment is very disappointing, haunted, officers are not polite, water does not work, dirty, mystical smell in the room, I canceled the inn, ask the management Oyo to terminate the work contract, in order to maintain Oyo's good name going forward, I have been harmed, hopefully nothing Other victims in the future for the attention of the management, Oyo, I thank you
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13 people find it helpful
Accommodation's Reply
17 Apr 2021
Hi Fauzi! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Jubaedah!
Sapta
icon-origin-TRAVELOKA
8.5
/10
Reviewed 225 week(s) ago
For quiet good enough rest. But if you stay here you have to bring your own toiletries because they are not provided. As additional information, if you want to eat, it's better to order via go food because there are no stalls at the location. In the huber canteen itself .. The types of food available are very limited and not 24 hours. The rest is good.
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4 people find it helpful
Helmy Y.
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6.0
/10
Reviewed 225 week(s) ago
dirty room ... no AC and tv remote ... and it smells bad.
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5 people find it helpful
Accommodation's Reply
10 Mar 2021
Hi Helmy, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Dewi!
Anggi Br Gurning
icon-origin-TRAVELOKA
8.5
/10
Reviewed 235 week(s) ago
Favorite, comfortable, intimate, flexible, clean and tidy.
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Sarah S.
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4.8
/10
Reviewed 251 week(s) ago
The deposit receipt is there but it's wet because it's exposed to water, but the deposit is not returned. Rooms have lots of mosquitoes, dark, bad air conditioning, not cold.
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12 people find it helpful
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