Such a lovely hotel with friendly and helpfull staff in a very good location. We can't wait to be back!!! Thank you Mono, see you all next year..❤

Very good location. The admistrator, Selin is very relevant and smiling. She take care of every need. I leaved very pleased of my journey.

Our week-long stay at DBD Alaçatı unfortunately began with numerous problems. Without any prior notice, we were placed in a rather uncomfortable, inconvenient room on the ground floor. As two young women, we requested a room change for safety and comfort, but were asked for a significant price increase and denied without any assistance. Cleaning was not performed throughout our stay without our request. Furthermore, during our seven-night stay, we experienced power outages for four nights and water outages in the evenings for the entirety of our stay. The daytime receptionist's lack of communication, indifference, and refusal to offer solutions were also disappointing. Her insincere and unfriendly demeanor upon leaving the hotel on the last day of our one-week stay was a bit unsettling. However, despite all these setbacks, the only thing that made our stay bearable was Harun Bey, the night receptionist. He is extremely polite, respectful, solution-oriented, and genuinely passionate about his job. He addressed every issue we had, empathizing and always trying to help. It was a great opportunity for us to witness such a professional approach and guest-focused approach. Thanks to Mr. Harun's attentiveness, we were able to tolerate many of the hotel's shortcomings to some extent. If this hotel has earned three stars, rest assured, they are all thanks to Mr. Harun. We shouldn't lose such staff. We thank him again.

We, two girls, stayed in Alaçatı for seven nights. While some issues at the hotel during the day were challenging, everything changed when Harun took over in the evenings. His warmth, attentiveness, and trustworthiness made us feel right at home. If it weren't for Harun, I don't think we would have ever sat on the hotel veranda in the evenings. The location is very central, and the rooms are boutique hotel standards, yet they more than meet your needs. I wholeheartedly recommend it to anyone looking for a safe, friendly, and enjoyable holiday.

As soon as we arrived at the hotel, we were met with a reaction saying, "We're early, we can't get in before 2:00." Before we even got into our room, we were warned that our check-out time was 12:00 tomorrow, and that there was a new check-in, so don't leave late. We didn't encounter a single smiling face. We listened to Mr. Harun talking on the phone all night. Yes, there's noise due to the location, but I don't recommend the room downstairs because the walls are plasterboard. The slippers they put in the room were dirtier than the floor. At breakfast, while an omelet was served to the table next to us, we received boiled eggs that were dirty on the outside. Ms. Sinem was too busy on her phone to have breakfast, so we had to wait. Other hotels at least have a pool, but this one has nothing. It's not worth the price. We don't recommend it.