Overall Ratings & Reviews Santo Amaro Guest House

It’s good value for money but there were couple issues during our stay. 1) it says city tax is payable at the property and Expedia asks not to pay anything anyway else but on the website. The property wanted me to pay the tax online beforehand or they wouldn’t let us in. So I was forced to pay online and next day someone came to ask for cash to pay for the tax. I sent them confirmation that I’ve sent the money and they asked to send it again. 2) because there’s common areas they didn’t know what belongs to who in the fridge and staff throw away my baguette I wanted to have for my dinner. They did apologise for that 3) someone kept taking the spare toilet paper we were given in the bathroom so many times it happened that I had to use toilet paper from men’s toilet. 4) one of our beds were really squeaky and something kept squeaking outside which was really annoying because we had to close the window to sleep which made it hot inside - no fan no a/c I’d still recommend to stay because it’s good location and not expensive at all

We had a hard time getting a hold of the staff after arriving a day later then planned. When we came a day late, we walked into our “room” and it was completely dirty and slept in. We had no where else to go and they did not respond about the issue until the next afternoon

Overall, an ok stay. There was a ferret??? when we first walked into the apartment which was surprising. We never saw it again though lol. The cleanliness was ok not great and the amenities like the kitchen were also ok. The WiFi password was not available. It is within walking distance from restaurants, transportation, and the city center which was nice. We mostly just slept and showered there anyway so it was ok.

The guest house is not staffed with a front desk. Isabel is there to ensure that things are clean and run smoothly. She is exceptional and the only reason the staffing did not recieve 0 stars. Whoever handles the bookings and office details really dropped the ball. Email was not answered, phone calls were never picked up, and I was left to guess whether I really had a booking. The accomodations are fine, but the communication ensures that I won't be returning.

Unfortunately , there is a staff intrusive tiward the guests. Isabell is her name, she make unreasonable comments and she is careless. Basically, this is an appointment on the ground floor with four rooms. However, it is very clean place. For the cheaper accommodation in the area. It is suitable for short term. It is easy to found the property. The only thing i didn't like was the attitude of staff Isabel. Regards Rita

The contact person claimed they’d sent me the check in form although upon checking, it had been forwarded to Expedia. I was charged a cleaning fee which wasn’t mentioned on Hotels.com. The room prices and cleaning fee charges on the other sites are different prices. It’s on a very loud street and the walls are thin. The bed is very firm. There is mold in the bathroom. It’s fine for a night or two.

Tip top war für diese Preis

Normal e tranquila fora o Quarto que tinha pouca iluminação (lâmpadas não funcionavam) apenas os candeeiros

Het guest house is netjes en schoon. Wel wat koud in de winter; er staat geen kachel. Prima geschikt om te overnachten en overdag Lissabon in te gaan.

padrísimo

We do not recommend this place. Beds are too small and not confortable. Noise coming from the street and from inside (walls are very thin). Bedsheets were dirty. Towels not replaced in 5 days. Communication was hectic. Door is not closing properly in room 1. Be aware you will share kitchen and bathroom.

Salle de bain commune sale (moisissure, rouille, tapis de douche non séché ni individuel…) pas de place (potence) pour accrocher vêtements Bruyant pas d'isolation et mal ventilé (humidité importante) Locataires et employée bruyants une soirée Sécurité de la chambre douteuse, serrure rudimentaire, placard dans chambre sentait vieux, humidité

L'emplacement était pratique parce qu'il est près des transports en commun. Par contre, la fenêtre de ma chambre était directement sur la rue principale et c'était très bruyant. Impossible d'ouvrir la fenêtre et comme il faisait très chaud, il n'y avait qu'un ventilateur. La salle de bain était dans un état lamentable, des moisissures et même un champignon a poussé dans un coin, pas d'espace pour mettre nos articles de toilette sauf une tablette qui est en pente. L'endroit a besoin d'une bonne peinture. Le WiFi n'est pas de bonne qualité et on doit se reconnecter tout le temps, donc j'ai eu des frais additionnels de mon fournisseur. Par contre, Isabel qui m'a accueilli était très gentille. Je ne recommanderais pas cet endroit à moins qu'ils fassent des changements. Je comprends que ce n'était pas dispendieux si on compare à d'autres endroits, mais il y a quand même un minimum à offrir au voyageurs.

Petit hebergement sommaire mais propre, bien situé, bon accueil, dommage pour la wifi non accessible avec le code affiché et le contact pzr te

Excellent mais parfait un peu bruyant pour les chambres du côté de la rue

Muy bueno