8.7
Very Good
From 55 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.1

Location

9.2

Service and Facilites

8.7

People often mention about Svasana Villa
All
Family Friendly (4)
Surroundings (2)
Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Svasana Villa

Number of reviews per page
20
40
Customer reviews
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff was very nice, and overall everything was fine. Especially for those bringing children, comfort is guaranteed.
Translated by Google Icon
See original
Find this review helpful?
Retno A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
It was really fun and I will definitely come back to this villa again.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Great view. Overlooking the mountains, clean. 5 stars.
Translated by Google Icon
See original
2 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Nice view, spacious room, spacious bathroom
Translated by Google Icon
See original
Find this review helpful?
Rinddy A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The place is nice and clean. The air is cool. It's perfect for a family vacation.
Translated by Google Icon
See original
1 people find it helpful
novita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Best view, best place, recommend!!
Find this review helpful?
v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
It's cold outside at night, if you use AC it might be nicer in the room, all the facilities are okay, but you can't cook in the villa, you can only eat instant noodles, the villa is cool, the view is also cool, you get dinner
Translated by Google Icon
See original
1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
It was a great experience, the villa is located on a high place so you could enjoy the view around.
Find this review helpful?
Profile Picture
Pradipta P. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
All good. The food just standard taste.
1 people find it helpful
Profile Picture
Pradipta P. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
All good. The food just standard taste.
1 people find it helpful
Profile Picture
Pradipta P. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
All good. For the food, just standard taste.
Find this review helpful?
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Super comfortable, didn't expect to be fed twice All good & will come back again
Translated by Google Icon
See original
1 people find it helpful
Yusuf R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Overall the room & facilities are good. Also presented a very beautiful view from the room, swimming pool and rooftop. And most importantly the Hotel STAFF is very helpful. Thank you again to all Svasana staff for your service! Highly recommended for a vacation with family 👍
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Phonky G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 75 week(s) ago
Not worth it for a villa of that price.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
06 Jan 2025
Dear. Mr. Phonky. Thank you for your review, we really appreciate you taking the time to provide feedback. We apologize for hearing that you did not have a pleasant experience at our property. We will try to make improvements accordingly. Warm regards, Management
Translated by Google Icon
See original
B***s
icon-origin-TRAVELOKA
5.8
/10
Reviewed 75 week(s) ago
Not recommended!, very bad, check in at 14.00 but the room was not ready so had to wait for 30 minutes. The hot water was not working even though the information stated a water heater. Already protested to the management, instead they threw stones and hid their hands.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
06 Jan 2025
Dear Mr. Bagus, Thank you for your review, we really appreciate you taking the time to provide feedback. We apologize for hearing that you did not have a pleasant experience at our property. We will try to make improvements accordingly. Warm regards, Management
Translated by Google Icon
See original
S***e
icon-origin-TRAVELOKA
6.6
/10
Reviewed 85 week(s) ago
The hot water wouldn't flush and the toilet was clogged.
Translated by Google Icon
See original
3 people find it helpful
Z***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
Overall pleasant, good view, only a few facilities are lacking such as wifi-netflix on the 2nd floor on off and hot water not working.
Translated by Google Icon
See original
6 people find it helpful
Ema H. E. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 104 week(s) ago
The staff is friendly and responsive. When I needed a roll of cable, I immediately looked for it. You can also borrow a magic jar. The best location, the atmosphere of the villa is also comfortable for healing because the view is good. Unfortunately when I arrived it was cloudy so I couldn't see the mountain. Just for living room chairs, it seems like it's not enough for a capacity of 6 people. And it seems like the living room lights aren't bright enough either. Wifi is a bit slow but can still netflix smoothly. Youtube runs smoothly at 480 resolution on average. Oh yes, breakfast is ok, the service is just a matter of taste, I think it could be upgraded. The bathroom is clean, the water is hot, the room smells good, the building is aesthetic. Overall very satisfied with Svasana.
Read More
Translated by Google Icon
See original
3 people find it helpful
D***k
icon-origin-TRAVELOKA
9.1
/10
Reviewed 104 week(s) ago
In terms of layout, the villa is very good and strategic. Close to the tourist area of Kusuma Agro Tourism, Jatim Park 1, Jatim Park 2. On the roof top we get the best view of Batu city both morning and night. Modern architecture and good room facilities. For the villa class, you can get a breakfast waiter who tastes so-so. God willing, we will return to Cendana Villa Group, happy to stay here.
Read More
Translated by Google Icon
See original
5 people find it helpful
B***n
icon-origin-TRAVELOKA
9.6
/10
Reviewed 106 week(s) ago
The hotel staff is very helpful, the place is clean and okay, only the food might need to be evaluated in terms of taste and when it is served it is better when it is still warm :).
Translated by Google Icon
See original
4 people find it helpful
Number of reviews per page
20
40