Not a great experience. Slow check in, reservation number didn’t work on the screens. Was the same for many people. Also when I was given my room key the room hadn’t been cleaned which delayed me further to get a new key

Terrible staff at checkin, rooms not connected as promised, downgraded to be on same floor and the attitude from the checkin staff - wow, incredibly rude. Beautiful location, small rooms even though premiere and overall this hotel thinks it’s too cool to bother helping its customers attitude… NEVER Will stay here again. Did experience nice housekeeping staff though. Skip this place.

Room spotless, excellent breakfast, quirky decor, great location

Staff very confused not professional

stunning hotel, really friendly staff.

Lovely staff, hotel looks great, very clean stylish rooms Very good sleep quality, comfortable dark quiet room Looking forward to staying again

Clean room, close to the City.

Very friendly staff

Location

lovely bright modern reception area. Greeted wonderfully by Darren so friendly and helpful. Lovely drinks in bar area whilst waiting for room. Great room, clean spacious great products available. Tea , Nespresso, fridge fantastic. And an awesome bed and so comfortable duvet and pillows. We loved it. Next door to theatre and train station what's not to love . Great location. Will be staying again definitely.

Room service options were poor - didnt want to hve too goo and collect

The hotel was really unique and clean.

Room was lovely and clean. Location for us was superb and the staff were great

Very

Lovely smell in reception, easy check in. Staff very friendly and helpful. Breakfast worth going as buffet although only had scrambled eggs. Room comfortable and cosy, great location for city centre.

Perfect

Amazing hotel and great food. In a prefect location in the city

Spacious room. Excellent staff. Great location

Beautiful building with lots of interesting features. The security between floors etc was very good, key card needed to access hallways, the lifts etc was higher than we have experienced before and made us feel very safe. Everywhere was spotlessly clean, the staff were lovely and breakfast was all fresh and hot. We will definitely stay again and recommend to friends and family

Room temperature