Hotel Santika Batam

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Overall Ratings & Reviews Hotel Santika Batam

Traveloka (916)
Other sources (11)
9.1
Exceptional
From 916 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about Hotel Santika Batam
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Bedroom (78)
Distance to City Center (75)
Staff Friendliness (75)
Ambiance (74)
Bathroom (71)
Hotel Area (70)
Accessibility (64)
Taste (63)
Room Space (62)
Variety (58)
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Traveler Reviews Hotel Santika Batam

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40
Customer reviews
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ndr
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 day(s) ago
So far, everything is ok. The staff is friendly. Feels like home.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 2 day(s) ago
A great place to stay with your family. It's conveniently located in Batam Center, and most importantly, the food is delicious and there's a wide selection.
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H***y
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Leisure
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10.0
/10
Reviewed 4 day(s) ago
Got a surprise birthday cake from the hotel staff, it was so exciting
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D***a
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10.0
/10
Reviewed 4 day(s) ago
My son said if he goes to Batam again, he'll go to Santika again, Ma 😍
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F***I
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10.0
/10
Reviewed 5 day(s) ago
clean, nice view facing the sea
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Aulia S.
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9.7
/10
Reviewed 5 day(s) ago
I forgot to request a high floor, so I got the 3rd floor, but it was still nice. The rooftop is great for breakfast with a beautiful view, haha. The breakfast menu is quite extensive and delicious. Close to everything, the airport is close, the port is close. Good job, Santika Batam 👍
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 6 day(s) ago
Please improve it towards the end of the year by speeding up check-in, so that people don't have to queue and wait too long.
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herlinda
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Business
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10.0
/10
Reviewed 1 week(s) ago
Love it, everything is ok, good service
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H***a
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
The room is not too big but it is quite good, the location is close to everywhere, the restaurant has a really good view and the food is quite varied, there is a children's pool too even though it is not big.
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M***i
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Business
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8.5
/10
Reviewed 2 week(s) ago
Comfortable, strategic location and the most wow view from the restaurant, cuakepp
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your positive review. We are delighted to hear that you enjoyed your stay and appreciated our excellent location. We are particularly proud of your positive impression of the views from our restaurant. Indeed, the city and sea views from our upper floors are one of the main highlights we offer to enhance every guest's dining experience. We hope to welcome you back to experience the "cuakep" atmosphere again on your next visit. Sincerely, The Management Team, Santika Batam Hotel
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W***u
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Staycation
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8.3
/10
Reviewed 2 week(s) ago
The service for breakfast was really bad, there was a waiting list twice.
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D***y
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8.8
/10
Reviewed 2 week(s) ago
Quite comfortable, strategic location.
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Accommodation's Reply
05 Jan 2026
Thank you for your review of Santika Batam Hotel. Sincerely, The Management of Santika Batam Hotel.
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Abdulalim Z.
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Leisure
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8.8
/10
Reviewed 2 week(s) ago
The hotel is the right choice in terms of location, cleanliness, courteous staff, and a good view from L11.
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Accommodation's Reply
05 Jan 2026
Thank you for your review of Santika Batam Hotel. Sincerely, The Management of Santika Batam Hotel.
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F***L
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Business
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9.1
/10
Reviewed 2 week(s) ago
clean rooms and strategic location
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R***i
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
friendly staff and cool restaurant views, delicious and varied food
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, It is with great pleasure that Santika Batam Hotel extends its heartfelt gratitude for your review and compliments. We are delighted to hear that the friendliness of our staff and the delicious and diverse menu provided you with a memorable experience. The views from our restaurant are truly designed to create a special ambiance while dining, and we are glad you enjoyed them. This positive feedback will motivate our entire team to consistently strive for the best possible service. We look forward to welcoming you again in the future. Sincerely, The Management Team, Santika Batam Hotel
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A***n
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10.0
/10
Reviewed 3 week(s) ago
A very nice place to stay. The accommodation is clean and well-maintained, close to the mall, and surrounded by great sightseeing spots.
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Accommodation's Reply
05 Jan 2026
Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you so much for your kind words and for choosing to stay with us. We are thrilled to hear that you found our accommodation clean and well-maintained. It is great to know that our strategic location near the mall and surrounded by wonderful sightseeing spots added value to your visit. We take great pride in our central location, which makes it easy for our guests to explore the best that Batam Center has to offer. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Management Hotel Santika Batam
Y***s
icon-Leisure
Leisure
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8.5
/10
Reviewed 4 week(s) ago
Comfortable, nice, clean, delicious breakfast
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Accommodation's Reply
23 Dec 2025
Dear Valued Guest, Thank you very much for your review! We are delighted to hear that you felt comfortable and satisfied with the cleanliness and facilities at Santika Batam Hotel. We are also glad to hear that you enjoyed our breakfast. As an Indonesian home-themed hotel, we strive to serve authentic Indonesian cuisine and delight every guest with its flavors. We hope to welcome you and your family back again for another memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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Y***a
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Business
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10.0
/10
Reviewed 4 week(s) ago
the staff was very friendly, love so much
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Accommodation's Reply
05 Jan 2026
Dear Guest, Thank you for your review of Santika Batam Hotel. Sincerely, The Management of Santika Batam Hotel.
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Y***n
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8.5
/10
Reviewed 5 week(s) ago
Friendly staff, clean facilities, accommodated all my requests
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Accommodation's Reply
16 Dec 2025
Dear Our Valued Guest, Thank you so much for your wonderful review! We are delighted to hear that you had an exceptional stay with us, and that our staff made a positive impression on you with their friendliness. We are especially pleased that you found our facilities clean and that our team was able to accommodate all your requests. We truly appreciate your kind words and your support. Your satisfaction means a lot to us, and we can't wait to welcome you again in the future for another fantastic stay! Best regards, Hotel Santika Batam Management
s***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good, good restaurant view, clean room
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that your stay was pleasant, and we were particularly impressed with the beautiful view from the restaurant and the cleanliness of the rooms. Cleanliness and beautiful views are our top priorities in providing you with a memorable stay. We appreciate your trust in choosing Santika Batam Hotel for your stay. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Management Team, Santika Batam Hotel
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Number of reviews per page
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