9.3
Exceptional
From 75 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.1

Location

9.2

Service and Facilites

9.4

People often mention about Metrocity Staycation
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Ambiance (7)
Surroundings (6)
Bedroom (6)
Activity Option (5)
Room Space (5)
Bathroom (5)
Hotel Area (5)
Staff Friendliness (4)
Wifi (4)
Check-in/out Time (4)
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Traveler Reviews Metrocity Staycation

Number of reviews per page
20
40
Customer reviews
R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staying here, the atmosphere is OK, there are many types of food, if you want to go to the mall, just go down and shop for anything..
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Accommodation's Reply
20 Jun 2025
Thank you so much for your 5-star review! Glad to hear you enjoyed the ambiance, variety of food, and easy access to the mall. We look forward to seeing you again!
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Wahyu D. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Strategic location, affordable price, I will stay here again.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Thank you for your positive review! We are happy to hear that you were satisfied with our strategic location and reasonable price. We truly appreciate your support and look forward to welcoming you back in the future.
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nani k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Fun.. staying at Metrocity. Below it is a mall, and a food heaven. Spacious parking lot. My suggestion is that in the future there will be a swimming pool that is not deep for small children. Continued success, Metrocity 🥰🤗🙏🏻
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+5
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Accommodation's Reply
27 May 2025
Thank you so much for your warm review! We are so glad to hear that you enjoyed your stay at Metrocity, especially with the easy access to the mall and the many culinary options. We also appreciate your suggestion regarding the children’s pool—it is a very valuable input and we will consider it for future development. Thank you for your support, and we look forward to your next visit! 🥰🙏🏻.
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nani k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was really a good decision to stay at Metrocity, my only suggestion is that they can make a small swimming pool for children under 5 years old that is not deep. Good luck, Metrocity😍🥰🤗
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+5
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Accommodation's Reply
27 May 2025
Thank you very much for your positive review and warm support! We are very happy to know that you feel that staying at Metrocity is the right choice. Your suggestion regarding a special swimming pool for children under 5 years old is highly appreciated and will be considered for future facility improvements. Hopefully we can continue to provide a pleasant stay experience for the whole family. See you again on your next visit! 😍🥰🤗.
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Ririn A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything is okay, whatever you want to look for, it's there 💃
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Accommodation's Reply
11 May 2025
Thank you so much! So glad you are satisfied and found everything here 💃✨.
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R***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Very suitable for a vacation with family.
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Accommodation's Reply
28 Apr 2025
Thank you for your review! We are so glad to hear that this place is a great place for a family vacation. We hope to welcome you back in the future!
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Maria A. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
It's sad that the Japanese order was replaced with the standard one, but the service during the stay was quite satisfying 👌🏻
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+2
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Accommodation's Reply
22 Apr 2025
Thank you for your feedback! We apologize for the inconvenience related to the booking change, but are glad to hear that your stay was still satisfactory. We will continue to strive to provide a better experience on your next visit.
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Nice and comfortable, there is a mall below.
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Accommodation's Reply
22 Apr 2025
Thank you for your review! We are glad you felt comfortable and enjoyed the convenient location with the mall below. We look forward to welcoming you again in the future!
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G***t
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The atmosphere of the room makes you feel at home, and it is very easy to access shopping and food.
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Accommodation's Reply
22 Apr 2025
Thank you for your positive review. We are glad to hear that you felt at home and enjoyed the easy access to shopping and dining. We look forward to welcoming you back again soon.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
The place is ok just far from the city center.
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Accommodation's Reply
08 Jul 2025
Thank you for your review. We are glad to hear that you found our place comfortable and "okay". We understand that the location being a bit far from the city center may be impractical for some guests. However, we hope that the peaceful atmosphere and the facilities provided still provide a pleasant stay for you. We hope to welcome you back again in the future!
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To Aveiro Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
nice place and close to the city of Kuching, surrounded by a lot of food and sales, very pleasant.. check-in and checkout access is also very easy and modern
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for your positive review. We are delighted to hear that you enjoyed our convenient location near the heart of Kuching City, as well as the easy check-in and check-out facilities that we provide. We are also pleased to hear that you enjoyed the surrounding area with its food and hawker options. We look forward to welcoming you back on your next visit! 😊
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N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 51 week(s) ago
It's comfortable and the rooms are lots of fun, they provide an iron and cleaning equipment and it's fun and there are lots of culinary delights. It's really recommended to stay here.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you very much for your positive review. We are so glad to hear that you felt comfortable and enjoyed the facilities we provide, such as the iron and cleaning supplies. We are also glad to hear that you enjoyed the surrounding atmosphere full of culinary options! Hope to see you again on your next visit. Thank you for recommending us! 🙏
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
The staff is super friendly. The room is clean. Below there is Everise so it's nice to shop. Near McD. There are also lots of people selling food.
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3 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you very much for your positive review. We are glad to hear that you felt comfortable during your stay—from the friendliness of the staff, the cleanliness of the room, to our strategic location near Everise, McD, and various eateries. We hope to welcome you back again in the future. Have a nice day! 🌟
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Rizqi A. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
⭐ Unit Bersih, luas, owner fast respon 😍.
1 people find it helpful
YUDITRIASNANTO
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
Berada di atas pusat perbelanjaan dan food court
2 people find it helpful
Ayunda A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
Tempatnya bersih dan nyaman. Cocok untuk liburan keluarga besar. Pokoknya the best lh.
1 people find it helpful
Sri R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Can cook, underneath the mall, also close to a pharmacy and shopping places. There's also a lot of food underneath
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Ismawi B. M.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 91 week(s) ago
No swimming pool not as per stated in travelika.
2 people find it helpful
Accommodation's Reply
28 Oct 2023
Hi Ismawi. We wanted to extend our sincere apologies for the misunderstanding regarding the use of the pool during your stay with us. It has come to our attention that there was some confusion, and we deeply regret any disappointment this may have caused. We understand that the availability of the pool is an essential part of your homestay experience, and we want to assure you that the pool is indeed accessible to all our guests. There was a mix-up in the information provided, and we are actively working to address this issue to ensure it does not happen again in the future.
Eka s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 92 week(s) ago
I am very happy to stay at this hotel, the price is not too expensive for families, it is clean and the service is good.
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1 people find it helpful
Accommodation's Reply
28 Oct 2023
Hi Eka! We want to express our gratitude for choosing to stay with us. Your happiness as our guest means a lot to us.
Syf N. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 108 week(s) ago
Recommended for bringing family, the Nye unit is clean and tidy. Want to go anywhere near Ade Kfc, McDonald's everise. If you have a holiday, you want to stay here again, the admin is very helpful.
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1 people find it helpful
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