9.0
Exceptional
From 81 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.2

Location

9.1

Service and Facilites

8.9

People often mention about The St. Regis Jakarta
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Staff Friendliness (10)
Bedroom (10)
Taste (10)
Ambiance (9)
Bathroom (9)
Hotel Area (9)
Room Space (8)
Soundproof (8)
Variety (8)
Distance to City Center (6)
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Traveler Reviews The St. Regis Jakarta

Number of reviews per page
20
40
Customer reviews
V***A
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is very nice and clean. The staff are friendly.
1 people find it helpful
Muhammad I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is very nice and the food is really delicious.
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2 people find it helpful
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
It's a very short stay but the experienced so awesome. Even my son love to swim all day long (re: in swimpool and in the bathtub) 🤣🤣🤣
1 people find it helpful
Patrisius N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
I was a bit surprised, it turned out there was a turndown service at night when I was not in the room and the position of my suitcase and bag was temporarily open.
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3 people find it helpful
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Irene S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Many got surprise Christmas cakes and drinks in the room
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2 people find it helpful
P***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The food was amazing and the staffs were friendly to my kids
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Indah S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Please maintain the service, very satisfying, if I have time I will stop by again. Thank you.
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4 people find it helpful
R***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Always a very pleasant stay at this hotel. The staff were so friendly yet very respectful and accommodating. I used the 24/7 Fitness Center where there is a sufficient number of quality treadmill to use, very convenient. The room is well appointed, bottled water always replenished, and the butler service excellent.
4 people find it helpful
S***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 37 week(s) ago
There is a bed bugs in the room, I am booked for 3 nights but left after 2 nights as my legs are all bitten by bed bugs 😭😂🥶
5 people find it helpful
Faisal J. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
From the check in, brunch, staff at the restaurant putri, excellent.
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F***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
There are no other words other than satisfied, comfortable, happy, proud to stay at the St Regis Jakarta. It's the best.
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3 people find it helpful
F***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
Very comfortable all staff are very friendly and very helpful, super comfortable room clean quiet. The menu is so bushet ter royal very many menus and food variations
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2 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
This is our first time experiencing such an amazing elegant place yet feel relaxing to stay. Top tier services, top of the class dining experience an unforgettable night. 10/10
2 people find it helpful
G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
Overall good, except that the waiters in the noodle section of the restaurant can be taught to be more polite in serving customers. Second time staying at this hotel but the waiter 's behavior was still the same. A bit disappointing for a hotel like the St Regis.
7 people find it helpful
W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
Best loyalty of hotel services, the view is the best! The room is absolutely fantastic. No words of this hotel! 10/10 we will come back for sure!
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2 people find it helpful
J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
Never had the best service like this before, i like the interior, food, and atmosphere the hotel.
3 people find it helpful
J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
Best services from staff, nice mattress, and nice place to stay, will be back again.
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H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 73 week(s) ago
To be honest, we have a pleasant stay but just not at the level like what we expected. Your hotel advantage is the luxurious lobby & aesthetics. But what we expected is that the staffs that truly cared about our satisfaction (we surely can't find any at your bel etage, they've been busy with their own problems), room that not spacious to meet my expectation, no netflix on your TV (or I just don't know where it is). And am gonna be honest, for the physical experience, st regis jakarta is only next to kempinski jakarta, its not bad, it just not meet the expectation for the price. However thanks for having us there.
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2 people find it helpful
Nafila A. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Saya sangat senang menginap di sini dengan butler 24 jam yang siap membantu disaat dibutuhkan. Kamar yang bagus dan view yang indah. Serta lobby nya sangat wangi diiringi alunan piano.
2 people find it helpful
Iko P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
The room interior is simple, elegant and spacious. The butler service was excellent. The highlight of my stay was the food. The food quality was top notch. Even for simple dish such as Lumpia Semarang, they were able to create a delightful (and creative) dish. It was my first time also to taste Rendang Iga Palembang and it was very nice. For the breakfast buffet, you can ask for ala carte dish from their breakfast menu and it was great.
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3 people find it helpful
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