Overall Ratings & Reviews Impression Isla Mujeres by Secrets – Adults only – All Inclusive

The hotel is 5 star! It was so peaceful and relaxing. I would definitely come back.

Great experience

Great all inclusive hotel

If you are looking for clean and quiet, you will find that at this beautiful resort.

Excellent experience great staff and great customer service 🙌🙌🙌

Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.

This hotel is the best hotel for adults. Very pretty. You are in touch with the nature. The hotel is in the beautiful Island. Our bottler were David and Martin. The service is increíble. The restaurant and bars are increíble . I will come back again.

Best vacation we have ever had

Food needs upgrade

10 out of 10 in every way possible. Loved it all and will definitely be back soon.

Dream place.

Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!

The best view on the island.

The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service

We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.

We had a wonderful experience staying at this hotel. It’s not a cheap resort, but you get what you pay for. The service, dining options, and facilities were top class. It felt like a really luxury four days, and the staff were all very helpful..

Thank you so much for spoiling us :)♡ Amazing service

The property was what we hoped for.

Very beautiful hotel