Overall Ratings & Reviews Habitation Des Lauriers

Excellent but the road to the place is tricky

Really nasty

I arrived around 12pm but my room was not ready. The street to get to the hotel is very narrow and dangerous. Two cars can't cross. There is space for one car only on that road. The lady at the front desk was extremely nice. But I didn't have the chance to see the room. I had to climb at least 95 steps to get to my room where the heat was terrible and only fans were available in the room. Not having A/C in the Caribbean isn't an option. I haven't showered yet nor taken a breakfast. I am so disappointed that I had to write the review before even trying anything else. I also have serious doubts about the cleanliness of the room.

See you again.

I LIKE THE FACT THAT IT HAS BREAKFAST

We had the most spectacular view all around, with incredible sunrise and sunset. The grounds felt welcoming, being surrounded by beautiful trees and shrubs. Their best asset though is the staff who continuously put their best foot forward and willing to make all feel comfortably at home.

Second time at this hotel in 3 mos and they remembered preferences we had at the restaurant, greeted us by name, etc.... The only complaint was the lack of punctuality twice now with the shuttle. I gave a time to pick us up and both times we waited over 30 min with luggage in the hot sun at the Cap Haitian airport. This is not a huge problem for me, but if I did not speak Creole I would possibly feel uncomfortable. Also, it is sad to see shuttle drivers from other hotels with their little signs getting other people while you stand in the street and wait and wait and wait. Not a great first impression.

Solve the room service

The property beautiful and scenic once you get there but admittedly it’s an odyssey getting there. The pool overlooking the entire city presents some breathtaking views.

Everything was perfect. Customer service qas awesome

You can't drive all the way up to the property, the only solution is to get a taxi moto. The staff at the bar/resto are horrible! I went there to order some food, it's as if I were invisible. When I finally got their attention and ordered my food (the steamed fish) they told me it would be ready in 30mins. An hour and 10mins later, I was still sitting there waiting on my food. They haven't even given me an update or anything. When I went there and asked for an update, she went to the kitchen and checked, and apparently, the food was just sitting there; nobody brought it to my table, as if I was supposed to go get my food in the kitchen. When it was finally served it was just cold as ice, and I mean everything: the fish was cold, the sauce was coagulated, the fried plantains were cold and hard, and so was the rice. They charged me US$32 for some cold ass food and some of the worst service I've ever received in my life. Say away from this place!!!!

Nice view on the city. Clean and quiet. Good services.

Wonderful stay. Staff is very helpful and friendly. Will definitely come back.

The service was excellent. I had a great time.

Cool

Food too expensive and the portion served too small

They cut off the AC because they didnt have service AC at the room 24 hours a day The food is not good There is a bad smell at the hotel Only one towel for one day if you ask for another towel they didnt respone

A good place

This was my fourth time staying at Habitation des Lauriers hotel, and it's always a pleasure to stay there!

Very good