Overall Ratings & Reviews Live Soho Boutique Apartments Palermo Soho

Not a 4 star property. Maybe 3. They claimed to be sound proof. But you can hear conversation and cars from outside. I contacted the property about this but I was told they can’t do anything about it. Bring earplugs if you staying here it will help a little. I booked this property because it’s VIP but no benefits. It says a bottle of wine but nothing I booked for 7 nights no bottle of wine arrived. The only good thing about this property is location.

Excelente opção em Palermo Soho, próxima a diversos restaurantes, bares e pontos de interesse. Todo o processo de entrada e saída através de códigos QR e senhas o que traz bastante praticidade. Certamente voltaremos a nos hospedar na propriedade.

Great location but as other travelers have mentioned, communication to access the unit was not the best. Also, the electronic lock is not as easy as the video showed initially. The unit is clean and comfortable (a little loud from the street noise) but because of the challenging access, I’m not sure I would stay again. Also, the information on Hotels.com is inaccurate - there is no offering for shuttle service with this property.

Excellent stay

Cleanliness was good overall. One big cockroach in the shower one day, which may have come up from the drain. Otherwise there weren’t any bugs. The hotel did not communicate well when asked questions (via whatsapp or secure email), but we did get the code to get in right before check-in. The automated system worked very well and once in the room, the stay was great. Big balcony! Would recommend, but better communication would be nice.