Very nice hotel in a very nice area. Excellent rooms and important in the cold Cusco, you have hot water in your shower ;)

Nice stay with free luggage storage, close to everything. Free live music with a fire Saturday nights. Never saw anyone working at the bar though. Only annoying thing was I ran out of toilet paper at 8pm and I went to reception and they didnt have any so I had to go out and buy my own ( I was in private room)

We stayed in the private room with private bathroom and 2 twin beds: 2 good things- the beds have a heavy wool blanket which is awesome for warmth, and the beds are decently comfy 2 "needs improvement " - the room smells quite bad- old moldy carpet and sewage smell, and no hot water in the shower

Not worth the price. No hot water most outlets didn’t work. The place gave us a roof but wasn’t a vibe, billiard destroyed courtyard not a vibe

Los cuartos son muy incómodos,feos, la intención de esto es mantenerte fuera y estar disfrutando de las áreas comunes, pero no hacen mantenimiento de estas y muchas cosas que ofrecen están rotas o no funcionan, el gym está roto casi todo y no funciona apropiadamente, me han querido hacer pagar lo que otra persona rompió solo porque se quebró un disco a causa de ese huésped que había usado el gym anteriormente dejando las cosas rotas, y yo tenía que pagar por lo que él hizo solo porque se rompió cuando yo estuve presente? nos dijeron que su mantenimiento es cada 15 días, por lo que no hacen seguimiento del equipamiento de áreas comunes (el gym sobre todo que ha estado roto, empolvado y oxidado el equipamiento)por lo que no tienen la certeza de quién rompe o malogra las cosas. Y luego pueden querer hacerte pagar a tí lo que otros hicieron anteriormente. Y es más! Después de decir que no iba a pagar ese disco roto, atracaron mi puerta Y escondieron una compra mía entre la pared y mi cama justo la noche previa al check out! Estoy seguro que la intención fue robarnos lo más caro que teníamos por no acceder a pagar ese disco roto, por desconfianza del personal me puse a revisar debajo de las camas, en el baño, debajo de todos los muebles y ahí encontré lo que me escondieron. No recomiendo nada del servicio de áreas comunes y habitacion, lo único que estuvo bueno es el restaurante, pero solo eso nada más. No hay iluminación de noche, no hay agua caliente y las gradas son peligrosas

The room was not ready (clean) when we arrived, we had to wait and they gave us a room with 2 beds instead.

First night got many bites on my skin maybe from flea & bed bugs. No towel, paper. Cups, no soap........

There were a lot of things that were good and some that need improvement. I had to ask one day three times to get my room clean. If you are looking for a quite place this is not it. There is a bar or party center next door and music played loud all night. Out side of that the customer service was great and the location you can not beat.

Pluspunkt. Konnten Fussball im TV-Raum schauen.

Rooms too small. There was a desk without space for a chair. Internet was an issue... I couldn't complete a report due issues even the internet in my phone was problematic

Bad internet in room. Room with little space and old furniture, there was desk and no space for a chair. After checking found a better hotel with better price and rooms

Zimmer entspricht nicht den Fotos. Kapputer Teppich etc ..

Hotel ótimo, café da manhã maravilhoso, a maioria dos funcionários simpáticos e prestativos, acomodações espaçosas e bem guarnecidas, amenidades de banho, chuveiro bom e quente, serviço de quarto todos os dias. Infelizmente a internet não funciona bem em quase nenhum cômodo do hotel. O aquecedor e o secador de cabelo não funcionavam em meu quarto

Es más bar que hotel