It is important to note that this is a lodge not a hotel. There's no food service on site. Check in details were missing details about how to get into the room. We phoned the assistance number, the person was exceptionally helpful and then requested that £5 cash to be left at the desk to pay for parking. Expedia notes that this is included. Felt like bit of a scam.

I've stayed here on a regular basis for 2 years and have always been satisfied. However, under the new management, I was disappointed on my last visit. As there were no towels in my room and no hot water in the sink and no one on reception to request a towel from in the morning. I am going to book it again and hopefully I have no problems and things change back to how they were.

I was very disappointed to find that the picture they gave us of the room was not of the room we stayed in. This was particularly bad as the person sharing the room with me was autistic and so when expectations did not match reality, they had a melt down. Usually turning on the television can help distract her, but when I went to turn it on the screen was cracked and you couldn't see any picture. When I brought this to the attention of the person at the reception, instead of offering to get me a replacement, they just smiled and stated it must have been a previous guest who broke it. It felt not only was i hoodwinked by the advertised room quality by these people, but then given poor service on top of that. Avoid if you can.

Free parking down the road. Amazing room for price

Parking is £5 per night

Parking charge of £5. Ok for 1 night. Good location for away football fans on a long trip

On arrival needed ID to take a photo of and asked for £5 parking charge per night (these should be highlighted on the booking, and parking included in the price) Room was average, shower had no curtain and took a while to drain, 1 not very big towel per person. Otherwise a pleasant stay for what we needed.

The hotel is horrible. The building is in terrible condition. The furnishings in the rooms are ancient. The television wouldn’t function even when the employee tried. The picture of the hotel is either AI or very old. The bathroom was moldy and smelly.

Good

Yes

After check in a was shown to my room. Outside my room was a pile of dirty bedsheets. Inside my room there was litter down both sides of the bed. The bed sheets didn’t cover the mattress , and there were hairs on the bed. The place was extremely run down and didn’t feel safe. I went straight down and told them the issues and that I would check out and find somewhere else to stay. Hotel.com tried to get me a refund but the hotel refused. My only advice is to avoid and stay somewhere else.

Value for money stay. No problems. Would use again.

Room was dirty, bedding did not smell clean, shower was rusty and had black mould, cob webs in the corners of the room. Funky smell in the bedroom. Whole room needs re painting and revamping. Television had a European plug shoved into a uk plug. Small towels. Overall would not stay again, only stayed as it was late at night when I arrived and I was knackered but the smell of the bed did make me feel uneasy.

Good location

Yes, very clean. Simple and practical, good size TV, friendly welcome. I had an enormous bed!!

On arrival noticed carpets in reception and hallways were fraying Room was on initial arrival found to be clean but having needed to move a bedside table it was filthy Only 1 towel and half a toilet roll for a 2 night stay for 2 of us (replacement given on request Shower pressure could be better Greeted on arrival with a £5 charge for parking in cash which was not advertised Bed comfortable and bedding clean. Paper thin walls could hear next rooms TV clearly early hours of morning In summary convenient location and if you are happy with accommodation on a budget this fits the bill

- one star. Nothing right with this place. No smoking in the room or anywhere else and yet the room smelled of somebody smoked in there. Therefore, window was opened even though temperature outside was a minus. General condition of amenities, furniture etc are so dated and old. Can’t really add much as we only stayed fro few minutes and left

Very basic. My room was pretty dirty. Behind the bedside table looked like it had never been hoovered. The shelves in the wardrobe were dusty. When I put my makeup bag away in there it was covered in dust. That said the bedding was clean. I stayed for 3 nights as was working in the area. For that length I wouldn’t recommend. The walls are thin and the last night I could hear next door snoring all night. I gave it 3 stars because the hospitality of the gentleman who checked me in was lovely. He helped me with my bags. Shame really because if it was given a bit of TLC it would be a lovely place to stay.

Room was clean and warm. The walls seemed paper thin so the noise from neighbouring bedrooms was enough to interrupt our sleep. For the price I thought it was really good

Had a great nice thanks