We stayed here for 4 nights and really liked it. All of the staff were very pleasant, professional, friendly and accommodating. One of the servers at the breakfast buffet even ran down the street to get an avocado for my vegan niece!! The beautiful restaurant is located on the roof top with nice views of the port and nice breezes blowing through, they even have room service!! The room was spacious with a nice covered deck where you could sit and watch the tropical rain. The a/c was nice and the shower had very good water pressure. The pool was closed for renovations on our first day, but opened the next day and it was so nice to be able to cool down after a hot day! It’s a beautiful blue tiled pool with the perfect temperature . We took advantage of the bikes they offer for free to ride around the quaint town. It is in a nice location, less than 5 minute walk to the docks, multiple restaurants , a deli with vegan options and killer vegan sorbet, an ATM and a super market! The hospital is very close. I would definitely stay here again and I highly recommend this hotel to others.

The absolute perfect hotel! Loved everything about it! So relaxing! Breakfast superb! Drinks fantastic!

Great location but off the beach. Clean, well maintained and very large rooms with a kitchen! Breakfast is exceptional and service is a priority for the staff. I would recommend this hotel for anyone staying in Puerto Ayora 🐢

Excellent all around! Nuff said.

The hotel is well located, clean, nice, and the staff are exceptional. The rooftop restaurant was great. Breakfast had a multitude of options including cooked to order eggs. We didn’t evening was delicious and

Love it

Excellent hotel to stay. We loved it. The staff is excellent and very helpful. Location is excellent, near everything.The breakfast is great. No complaints at all. 100% recommended.

Amazing hotel, clean and beautiful. Special thanks for the attentive young man on reception. The hotel is close to everything, beautiful room and bathroom. Nice view of the pool. I enjoyed my drink on the rooftop at night as well.

Staff was great, breakfast was fantastic. Room was very big, modern, and comfortable. Nice patio.

Hotel was excellent staff was great accomodations perfect

Gorgeous property and wonderful staff!

The rooms are spacious and the hotel is centrally located. Puerto Ayora is a very pleasant place to visit. The Ikala hotel was a great base for an exciting zgalapagos adventure!

Great staff—very helpful. Nice room and good location.

The service was excellent. Luis was really nice with his help!

Nice clean hotel

This hotel is beautiful, it looks even better in person than it does in the pictures. Rooftop restaurant and downstairs pool area were especially nice. Great service in restaurant with excellent breakfast buffet. Huge bathroom and enormous bed. Staff went out of their way to provide me with hypoallergenic bed linens (no down/feathers). Nice toiletries. Wish the shower had better pressure and you could flush toilet paper but that's a problem everywhere on Santa Cruz, not specific to this hotel. Extremely close to the main strip of restaurants and bars and front desk staff gave us dining options upon request, including a map of the area. They arranged taxi service for us upon departure. Only stayed one night and really wish we had stayed longer. Only downside was the lack of soundproof rooms. Birds and fellow guests can be early risers and you will here them making noise quite early in the morning.

Centrally located with lots of choices to shop and eat. A block away from The Port and plenty of taxis available. The Staff was great and their breakfasts in the morning are incredible! WiFi was a little spotty but that’s the only thing I’d change. They even packed us little snack bags for our airport run!!

The hotel was in a good position, close to the town and the sea front. The staff were very friendly and helpful and the room was very big, as was the bed. However the rooms were very noisy, particularly very early in the morning with scraping of chairs, slamming of doors and people being noisy. The rooms could also do with a bit of maintenance in several areas. The shower was not particularly great and the dispensers for the toiletries were unattractive and didn’t really work. The breakfast was also pretty basic and didn’t really change much. All in all, although the hotel was good, I felt that it was very overpriced for what it offered.

Beds too hard

Great staff and location. Breakfasts were great with pretty views. We also really enjoyed dinner the night we ate there. The rooms were very spacious. Would highly recommend.