The staff were unresponsive, and ID cards were mixed up with those of other rooms. Staff members revealed room numbers to unauthorized parties, compromising guest safety and privacy. Whatever the reason, this is strictly prohibited, as it's a matter of hotel etiquette.

The hotel staff is great. I stay here often because it's comfortable. The parking lot is spacious. However, the cleaning staff yesterday wasn't thorough enough; something was always left behind.

Friendly hotel staff, good service, easy access to the city center, comfortable.

Please improve the cleanliness of the rooms. When I checked in, I opened the desk drawer and found a used tissue wrapper. The Wi-Fi also wouldn't connect.

Stayed in room 202, please replace the shower with a new one. My shower didn't finish because the shower head had a small flow (the showerhead didn't all drain). I've stayed here before and everything was fine, so I chose this hotel again, but the shower didn't meet my expectations. For the price, the facilities should be well-maintained.

The service is very good and the place is comfortable and very good for holidays or business.

The hotel is very nice. I've booked it several times for guests and the results are excellent.

When checking in, the staff were unfriendly, and in the middle of the night, there was a female guest screaming and being very annoying.

Very excited, the place is great, I've already booked again.

The place is really nice and worth it

Great, the room is clean, comfortable

Cold AC, hot shower, clean room, location close to everywhere

The hotel is quite comfortable and relatively affordable, clean, minimalist, and has very friendly service and is close to the city center and souvenir shops.

The shower has no hot water, the wifi network is difficult.

Affordable price and comfy room, will be back again

The hotel staff is polite and friendly. The rooms are nice and clean. Parking is limited to 7-8 cars.

I stayed here on New Year's Eve. There's ample parking, a strategic location, not too far from the city center, clean accommodation, and a working elevator. There's a 50,000 Rupiah deposit per room upon check-in.

Overall, I was very satisfied with my stay, but the WiFi connection was a bit slow in room 203.

second time staying here, very comfortable

The blanket smells,,, it's not soundproof, outside noise can be heard in the room... sleep is disturbed at night...