All Good at check-in and during the stay, the only star was lost due to the noisy location - I guess rowdy Saturday night punters outside isn’t in the hotel’s control, but we didn’t have a restful night as we could hear a lot of shenanigans down on street level for quite some time! Otherwise it was a decent stay.

Perfect place for an overnight during our Highlands road trip.

Rooms are all in upper floors 2nd or above, no elevator/lifts made it difficult for elders. The rooms are well maintained. Water pressure/hot water is an issue.

Would not stay again very basic room dated decor barley clean shower poor cold not much pressure,a pub with rooms went out to a Chinese restaurant walking distance parking on Main Street not ideal either

Jai adoré mon séjour, je recommande.

Room 20 was quite difficult to sleep in due to its proximity to the roof. Those darned doves were cooing all night and morning. We could hear then moving about. Mattresses were old and uncomfortable. Quite sure a spring popped getting into bed. Stains on the dark carpet. The receptionist/bartender was a great chap. He explained everything quite well. No dedicated parking, but we got a very convenient spot in front.

Yes car park nearby. The lady from the bar was lovely and friendly great service. The poor chef doing breakfast on his own was fantastic. Lovely cooked breakfast and really good service. The hotel could do with refurbishing, it’s a lovely building. We stayed 1 night as visiting family in area so served its purpose. Thank u

The Carlton staff was very kind. Facilities were nicely kept. My only complaint would be the noisy nights outside of the hotel.

Great location

I was visiting Forres for a work event and needed a hotel nearby. The Carlton was lovely. The staff were exceptionally friendly and welcoming; check in was a breeze. The room was super clean and had all the amenities you needed. The bed was excellent and very comfy. Would thoroughly recommend this excellent hotel which is great value for money.

It was a great deal, breakfast included which was very nice. A drink voucher and a pack of sweets. A big room, and bed, nice bathroom and shower and good size tv. Downside was curtains didnt quite fit windows. Heating was stuck on low so made room really warm, and bed was quite creaky.

When I booked the hotel, I had assumed the facilities would be old based on the photos, but I was disappointed to find them even older and more inconvenient than I expected. In particular, the room was too dark, and there was no hot water in the bathroom.

Great stay with the family. Thank you.

The room was really big , bed was comfortable loads of shops round about and lovely gardens to explore. Only bad thing was the parking there isn't any for the actual hotel . You have to take your chances in the car park up the road or park in the street beside the hotel which is limited time

Good value hotel,nice staff..

Staff were welcoming, property itself was fairly run down carpets could have been vacuumed, windows had to be propped open and some had metal straps across to prevent opening due to rot, power shower was cold and just a trickle lucky was only one night stay as i would have left.

Lovely hotel. Very comfortable and welcoming. The staff are all very friendly and helpful . The bar downstairs also very welcoming and the bar staff were really friendly.

We tried to save a little money by staying here and I guess we got what we paid for. The room was sparse, the mattress was uncomfortable, the room was too warm, and it was noisy. There is no parking on premises, but free parking down the road. Breakfast was fine, and the checkout was easy.

Low cost stay so didn't expect luxury, but a few basic things were lacking e.g. breakfast took 20 mins to be served, mattresses were flimsy, the room smelled of smoke and the carpet was not fully hoovered The vibe I get is extreme cost cutting, which is a shame if it's needed to stay in business - but it does show in the service

Terrible hotel, dirty worn out and food ghastly