It’s a journey to get there but once you are there you absolutely love it. The staff and the property I are specifically detailed in its blend of architecture into its surroundings. We stayed in 116 which was just across the street from the main lobby and my kids loved it. We had our very own onsen and sauna like a private oasis in the mountains. And my kids have severe allergies to most nuts and sesame and the restaurant was more than happy to accommodate our needs. Language was the only barrier but that’s Japan and it’s our fault for not paying more attention to learning the language in another country. Besides that, this is an absolutely escape from the busy life of Tokyo. And if you are adventurous, hike from town to town like the shoguns once did.

The room was super comfortable and roomy. The soaking tub in the bathroom was amazing because you could have it hot all the time. The food was delicious and beautifully presented. You should note that some of the rooms are not close to the soaking pools or the restaurant. You have to go through a locked door to the street, walk for 5 minutes, enter another building for the soaking pool and restaurant. This place has one small pool for soaking so if you're looking for an onsen experience it would not be here.

Great hotel to rest and relax in the middle of a hectic 2.5 week trip around Japan! Loved our little garden and outdoor onsen!

Everything was perfect.

Love everything about Byaku!

Exceptional one-of-a-kind stay. Every detail thought of. We stayed in the Annex room and was blown away. Soak in the history and energy at this magical place! Excellent restaurant as well.

I had high expectations that were exceeded. The multi course meal designed to reflect the flavours and food from the area was exceptional. The room itself was very impressive too with a comfy bed and hot bath prepared for check in. Staff were very friendly and accomodating also. The surrounding area is full of unique craft shops and interesting places. Definitely have a night here at least in your travels

Wonderful - everything was perfect

Excellent amenities, friendly staff and fun little town.

Such a one-of-a-kind experience in the most beautiful historic post town. Can’t recommend this modern ryokan enough!

BYAKU Narai feels less like a hotel and more like a pause in time. Set within lovingly restored Edo-era townhouses, it invites you to slow your breath and listen—to creaking wood, soft light, and the quiet rhythm of Narai-juku after the crowds fade. Nothing is excessive, nothing is missing; every detail exists with intention and restraint. As night falls and the street empties, the town glows gently, and you realize BYAKU isn’t trying to impress you—it’s asking you to stay present. A rare, soulful place that lingers long after you leave.

This place is beautiful. From the old buildings to the privet onsen, and the restaurant, everything was perfect. It is upscale luxury with a very old school vibe. We loved it here!

Great staff, food, location and experience!

10/10 Perfection.

Our stay at Byaku was one of the most memorable experiences on our Japan trip. The hotel exemplifies Japanese artistry in so many ways, from hospitality to cuisine to design. It was a unique opportunity to stay in an historic region in a beautifully renovated historic Japanese structure.

Amazing host, wonderful modern and traditional rooms. Very clean and comfortable. A top tier experience and very western visitor friendly. The food on site is made with care and delicious.

Wonderfully designed hotel in the middle of beautiful Narai. Excellent food and helpful staff. The only difficulty was finding my room after dinner!

Well located and maintained property, with exceptional good food, and efficient yet friendly service. A genuinely true value for money experience in Narai.

My partner and I recently celebrated our anniversary at this remarkable hotel, and we were truly blown away by the experience. The staff were exceptional, demonstrating impeccable attention to detail, which made our stay incredibly special. The hotel’s surroundings and stunning architecture added to the charm and created an unforgettable atmosphere. This is easily one of the best hotels I’ve ever had the pleasure of visiting. Thank you for making our stay so memorable and for being part of such a meaningful celebration.

Such an amazing surprise. One of the nicest hotels we have ever stayed at and a great dinner. Staff was wonderful. The town is magical after hours when all the tourist leave. I would absolutely recommend.