Overall Ratings & Reviews The Passage Apartments

Wonderful place in perfect part of town!

It was ok . Three stars

Very nice clean apartment, good size for a studio. Very helpful staff on site. Great location close to old town, beaches and lots and lots of beautiful shops & restaurants.

Great, updated apartment good location, friendly and helpful staff.

Great location, friendly and helpful onsite managers with great communication ahead of our visit, highly responsive. Apartments clean and spacious.

The apartments are in a great location right in the centre of town and a few minutes walk to the beach. We had a studio, one bedded, the bed is separated from the sitting area by half a wall and an open shelving/hanging unit. There was a table and two low stools to dine at. I was disappointed in the furnishings and layout of the studio. There were no laundry facilities for the studios as advertised, which was subsequently amended on the listing when I queried it. All the kitchenware was stored at ground level in a unit across the room from the sink and cooker. It was difficult bending down to get glasses and plates at the back of the very low sideboard unit, especially if you are a bit older. The kettle is also on the low unit, away from the sink. I struggled with opening the safe, as again it is at ground level, so you have to bend right over and reach into a cupboard to see the safe code, and then lift up the heavy safe door vertically whist bent over putting things in and out. The microwave at knee level too, with pots under it. I don’t think the practicalities of using the unit were thought about before it was equipped. There was plenty of wall space above or beside the sink to put in proper cupboards that would have been easily accessible to older or less able clients, even space for a dishwasher and washing machine.There was no hanging space for dresses or longer clothes. The functionality could have been better thought out. Reception staff were lovely and very helpful.

Amazing location and beautiful, well appointed apartment. The bedrooms were spacious and the living room was great for hanging out together

Clean, spacious, comfortable. Perfect location for exploring San Sebastian.

Clean, spacious, well equipped and designed accommodation in a great location. Communication was polite and efficient. We throughly enjoyed staying here. Highly recommended!

Both the apartment and the reception were outstanding, and the location could not have been better. We had a wonderful trip and much of it was due to the Passage Apartments.

Very nice and well located place. Stuff is very friendly and helpful

Great location. Super modern room. Very comfortable bed. Didnt want for anything. Highly recommend

Perfect apartment for a family of four. The kitchen was well equipped. I wish we knew in advance about the siesta window shutters. They are a great feature for travelers that want to rest during daylight on the arrival day.

Great stay! Perfect apartment, clean and great location

These apartments located at the heart of San Sebastian. Everything is within a walking distance. Apartment is spacious and had everything we needed.

We had a lovely check in with Mary. She was very helpful. Unfortunately, her colleague the next day was not. The rooms are very nice and the location is great. We would definitely stay here again. Even with Mr. Grumpy.

The shower didn’t drain properly and flooded the bathroom spilling out into the living quarters. I asked for help from the front desk and they gave me 2 extra towels. I asked to change rooms and they moved us to a different room. Upon using the sink, it was plugged and slow to drain. There were also an absurd amount of lights that either blink or steadily glow from all parts of the room - ceiling, door, etc. even the blackout blinds didn’t prevent light from coming inside the room. Only good thing was the location and comfort of the bed and pillows. Won’t stay again.

This is a great location. Large room. Friendly staff. Comfy beds.

Amazing 2 bedroom apartment in the heart of San Sebastian. Beautiful, new apartment with all facilities (kitchen, laundry). Close walking distance to beach and old town. Great stay!

We stayed in a really lovely, very comfortable studio and spacious apartment. It was an oasis of calm after the hustle and bustle of San Sebastian.