3rd and 4th floors have no elevator access.

Loved the seaside town and hotel. The hotel does have an elevator that goes to the second floor -but- our rooms were on the third floor and the narrow and steep staircase was very difficult for us (70 & 80 yrs) to carry our luggage. Everything else was great! Probably need a better warning for the rooms above the second floor.

The staff was very friendly, helpful, and welcoming. Our room had a beautiful view of the ocean and a private patio. My friend and I ate at the restaurant and it was one of the best meals we’ve had in Sicily. Especially the fact that they catered to our vegan and vegetarian dietary restrictions. I would definitely recommend this place.

Excellent service. Great location overlooking the sea.

Best restaurant for dinner in the city

Ocean view room

Good hotel, very nice staff but the beaches are not ready for turists

Overall the decor and vibe of this place are nice. The service is pretty good as well. My main complaints about this place is that we booked the romantic suite which is not accessible by elevator (which wasn’t specified in the ad) and that they could not make the ac function properly (it wasn’t crazy hot, but slightly uncomfortable). The location is kind of remote, and I can appreciate if some travelers would want that. The town is really hilly and hard to get around by foot. Luckily parking is available. If you’re looking for convenience, this place isn’t for you. If you’re looking for a remote relaxing experience, this is a decent choice.

I just returned from three weeks in Sicily, having spent the first five days at Borgo di Ciaula. The location is great for exploring Santa Flavia and Sant'Elia. The staff is very welcoming, friendly and professional. They took care of me as though I were a member of their family. Grazie mille to Carlo, Daniella, Giulia, Santino and Luciana! Thank you for making my stay so enjoyable and memorable. --Mario

The property was nice and the staff were great. From Carlo to Leandro to Santino, etc. The food at the La Strummela restaurant in the hotel was excellent- highly recommend. Food and wine selection was diverse. However, there’s no elevator and unbeknownst, we were on the 4th floor. Staff eagerly helped with luggage. The immediate outside though is dirty and smelled of pee. Cute little beaches west of hotel and some water activities. Beachfront promenade was closed due to construction. We hope to visit again once all that is cleaned up.

The staff seemed a bit rude. Upon checkout, the elevators were occupied with kitchen equipment (we kept trying them but to no avail), which meant we had to lug heavy luggage down narrow, steep stairs. The breakfast was average.

I cannot say enough about this marvelous boutique hotel. It was very intimate in that you get to really know all the employees and it makes it very personal. They were beyond gracious and kind and attentive even to the smallest of details. I look forward to visiting them again one day

The location was perfect for where I was meeting friends in Santa E'lia. Great balcony view with a wonderful continental breakfast every morning. The staff was awesome and accommodated my request for a private company transfer to the airport early one morning. Unfortunately, I did not dine at the restaurant for dinner as I was out most of the day, but it smelled amazing!! Next time. I will definitely stay at Borgo di Ciaula again when visiting Palermo. Only a short 15 min walk from the train station.

What a quaint little hotel on the edge of the beauty that is the beach town of Santa Flavia. We stayed in the top suite of the building and enjoyed the amazing private terrace and spectacular rooftop panoramic views of the surrounding sea and mountains. Incredible. The restaurant was something to behold, with their 5-course menus that will absolutely leave you enthralled (and full). A must see/stay!!

El hotel indica 4 estrellas, pero no es asi. Reservamos una habitación con terraza y vista al mar, la habitación estaba en un 4º piso, al que se llegaba por ascensor hasta el 2º, y de ahi, por las escaleras dos pisos más, subiendo por una "torre", en la que estaba únicamente nuestra habitación y otra en el 3º piso. La vista al mar, era lateral y no frontal, y la terraza estaba sucia, con olor a la chimenea del restaurante, que daba directamente ahí. La limpieza dejaba mucho que desear, o al menos, parecía que por aquella habitación no había pasado ningún huésped en semanas. La tv no funcionaba, y tampoco se conectaba a wifi. El baño anticuado y con manchas en ducha y espejo. El secador no tenía fuerza. Se veían las instalaciones en general bastante descuidadas. El hotel podría ser un 2*, pero desde luego no un 4*.

Accoglienza perfetta con personale disponibile e attento, la gentilezza e la cura per gli ospiti sono la caratteristica di questa struttura.

Una sorpresa piacevolissima, un boutique hotel incastonato in un borgo di pescatori, con un ristorante eccellente ed un ottimo rapporto qualità prezzo. Luogo incantevole con echi letterari, curato nei dettagli e gestito con amore dalla coppia di proprietari. Gentilissimo il personale, Spero di ritornare a trovarli

np

Siamo stati benissimo, solo una notte ma abbiamo usufruito del loro ristorante che ci ha stupito per l'elevata qualità e offerta.

Tvår övernattnigar för att se omkring Bagheria. Tråkigt engagemang fr personal. Dem visste att vi kom utan bil men ändå lyckades dem Inte upplysa oss om en free shuttle till alla stränder omkring. Trist socker-frukost.