I liked the upgraded room, responsive staff

The room was neglected, stained carpet, dirty bathroom floor, electrical tape around the window frame cracked tiles in the bathroom and grouting in shower dirty. Staff were very friendly.

My wife and I had a great stay, no complaints at all. Room was clean and spacious, comfy bed. In the reception, Christina and Bahaa were very professional and provided great service and communication, Abdulazis and Hytem were very friendly and I really appreciated their professionalism. Also Judy and Michelle were really good. We will definitely comeback. During the breakfast service,

Room clean/spotless. Great service, friendly, courteous staff, friendly and close to all amenities.

Very good

Great stay. Amazing and hospitable staff. Would definitely stay again.

Everything was perfect

Wonderful view, clean, ideal location, and amazing staff.

Excellent service breakfast and rooms

It was nice to be upgraded to a 1 bed apartment from a studio, but hotel hadn't paid any attention to my specific requests including not having a room near the lift (right opposite). The reception staff were always pleasant to deal with. I found breakfast choices limited & repetitive. There were problems with hot water & a drains smell in the room. They did send maintenance to the room promptly to try and fix. Night-time loud music heard every night unclear where this was coming from (possibly the beach club?) Overall the stay was okay.

Clean and spacious rooms and nice staff The only thing was a a bit poor breakfast

Great location, friendly staff, good amenities.

Very nice hotel with good staff

Spacious rooms, great facilities, friendly staff and close to the beach with private beach access and close to city centre mall. And great breakfast options.

It was very nice an home feeling

Amazing hospitality. Helpful with tourist tips, restaurant choices, help with taxi service. The beach club is nice and convenient. Our room was very nice. The breakfasts were ok.

The breakfast was absolutely beautiful

AWESOME!!!!!

It was the best property great location and the staff was great

The hotel is absolutely fantastic. Perfectly clean and staff are amazing. Breakfast is great, a choice of pastries, cooked eggs, pancakes, sandwiches, coffee, fresh juices, Breads and cereals. Rooms are clean and well equipped.