7.9
Pleasant
From 250 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.8

Location

8.1

Service and Facilites

7.6

People often mention about SMART Dream
All
Bedroom (26)
Accessibility (24)
Ambiance (23)
Bathroom (22)
Staff Friendliness (20)
Room Space (19)
Check-in/out Time (17)
Soundproof (17)
Distance to City Center (16)
Surroundings (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews SMART Dream

Number of reviews per page
20
40
Customer reviews
W***u
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 1 week(s) ago
The app says "Stay Over 24." I deliberately chose this because it allows 24-hour check-in, but when I arrived at the front desk, the check-out time was still 12. The sheets were dirty, the blankets were terrible, and the pillows smelled of cigarettes, making my eyes swollen from sleeping in such a filthy place. A real 0/100.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
First time stopping here it feels quiet without people" drama
Translated by Google Icon
See original
Find this review helpful?
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Comfortable, complete facilities, easy access.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 11 week(s) ago
The room was dirty, filthy, smelly, and damp. Didn't the owner ever check? It looked completely different from the photos.
Translated by Google Icon
See original
Find this review helpful?
S***w
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
very good
Translated by Google Icon
See original
1 people find it helpful
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
I can't count how many times I've stayed here. I'm always satisfied with the service staff. I always find solutions to all my budget hotel problems.
Translated by Google Icon
See original
Find this review helpful?
B***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good
Translated by Google Icon
See original
Find this review helpful?
B***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
It's really great, I really like it
Translated by Google Icon
See original
Find this review helpful?
Sani A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Enjoy my time, flexible check-in.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Suci A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
wifi is out of order and at 3 o'clock the token runs out
Translated by Google Icon
See original
1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Facilitating a mat will feel more comfortable
Translated by Google Icon
See original
1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Basically, it's safe to stay here, the staff are friendly, it's just a shame that the other rooms don't change the bedcovers in the afternoon, if we don't ask for a change, please improve the cleanliness, okay? 🥰🥰🥰
Translated by Google Icon
See original
1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
It seems like after a long trip, I always stay here. The price is cheap, the place is comfortable and it's close to everywhere🥰🥰
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Maesaroh
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
Good service, friendly staff, thanks also to the street vendors, 🥰🥰
Translated by Google Icon
See original
2 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 40 week(s) ago
Have stayed here 5 times, friendly service, comfortable place according to the photos, close to the airport makes it easy for us 🥰
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Comfortable staying here, satisfied with the service and also close to hangout cafes🥰
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 42 week(s) ago
This is my first time staying here, the place is quite comfortable, just a bit noisy with the room next door, I'm a bit disappointed because I thought the cleaning was done, the bedcover and bed sheets were not changed, they were just tidied up, and only the pillowcases were changed, I've never stayed at a hotel like this before, honestly disappointed.. if I can finish checking out, everything has to be changed for our comfort too
Read More
Translated by Google Icon
See original
1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
The only downside is that there's no doormat.
Translated by Google Icon
See original
2 people find it helpful
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
Easy booking process, hotel location and hotel facilities.
Translated by Google Icon
See original
1 people find it helpful
s***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
Good and according to expectations.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40