Overall Ratings & Reviews RedDoorz Plus @ Cemara Asri Medan

Nice place to stay and easy to get food

Nice place to stay and easy to get around

alhamdulillah tks sis the room is very clean and very comfortable tk the staff is very friendly and nice

Friendly staff, clean rooms, suitable for business trips.

Okay, for comfort and cleanliness it can be improved further.

It was not stated that the room was a smoking area. When I entered the room, my chest felt tight because it was stuffy and smelled of cigarettes, and the AC took a long time to cool down. Very disappointing.

The hotel staff is friendly. The bedroom is clean although a bit small. However, the water drainage in the bathroom is very slow, maybe a bit clogged. So the bathroom floor is slippery.

The reception staff are not responsive in serving guests, guests who want to check in are asked to wait and the staff do work that can actually be postponed for a while and serve the guests first, because guests from out of town want to rest.

The position is next to Cemara Asri fruit, the safety key is electronic, the lift is clean and fresh

TV has not been upgraded to digital broadcasts so there are not many choices for national broadcasts.

The toilet looks rarely cleaned and the room smells musty when you enter. It is very helpful with the elevator and the hotel area being close to food stalls

The hotel is terrible. From the hotel or the employees who are cheating. There is a small stain of food, maybe half a centimeter in size, but it can be removed because my child ate grapes and fell on the bed. D forced to pay. Terrible.

Really comfort place to stay in kota medan.

Really comfort place to stay in kota medan.

Rarely cleaned, lots of stains on the mattress.

The air conditioner in the room is hot and uncomfortable.

Kamar tidak dibersihkan, kamar tidak bersih, receptionist tidak ramah, sesuai dengan harganya what to expect.

Early check in which had been made on special request was rejected. Asked to pay additional fees without a receipt, then you can check in early.

The hotel is situated in a very strategic place for the business I am dealing with, very suitable for my guests for just a few days visit. However, I was quite disappointed with the front desk staff who didn't even bother to know that my guest who came from Canada really needed a rest. He persisted that we can't have advanced check in just because the regulation they have. It's a bit silly though. I just can't understand why can't they allow my guest to have his room just about an hour earlier. They wanted to charge extra fee for that one hour early check in. The house keeping needed to see the 'clean the room' sign put outside the door then only they begin to clean the room. It's quite upsetting when my guest told me about that. But, overall it's still considered alright, since this is the nearest reddoorz hotel we can get in our area.

Hotelnya bersih, nyaman. Pelayanan juga bagus. Cuma saya kanget subuh ada yang ngetok-ngetok. Kaget dong, karena hp saya jatuh ke lantai tiba-tiba bunyi ketukan yang terus menerus itu nggak ada lagi.