Tru by Hilton Novi Detroit

Explore Tru by Hilton Novi Detroit
8.8
Very Good
From 218 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Tru by Hilton Novi Detroit

Number of reviews per page
20
40
Top reviews
Anita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff friendly. Clean Rooms. Hotel set lobby inviting.
Whitney
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

amazing hotel staff and experience!
Gregory
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The service needs work. The gentleman that checked me in was not very friendly or inviting and there was one towel and no wash rags in my room and when I called down to the desk he told me there was a shortage and that I could come and get a wash rag. I thought he would have had one sent up to my room.
Yvon
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very disappointing. Only two bath towels for entire stay. No bath mat and no face towels. Only one roll of toilet paper upon arrival and the toilet made noise every ten minutes. The bathroom floor had hair and not been swept very well. The bed linens had a horrible smell to them and the only mirror in the entire room was the one in the bathroom. Would not stay here again. At check in we were told to minimize towel use and that there was not daily cleaning service. The breakfast was very average nothing very appetizing at all.
Read More
Rafi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonder full very clean and big rooom
Kip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nicr
Clare
icon-Business Family
Business Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed wasn't made one during the entire 3 day stay, but ont desk was good about leaving towels for us. The room smelled like pee. One of the pillows was so foul, I put it in the window sill and left it there. All things considered, I wouldn't stay here again.
Saad
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place, highly recommended
Dellise
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It us a minimalist hotel, but its very nice, very comfortable. Staff are very friendly & knowledgeable about the area.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean, like new hotel. Wish there was some healthier breakfast options. Would stay here again. Clean and comfortable. The gym was nice too.
Shannon
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel
Benjamin
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only downside is no pool.
Melissa
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I love this TRU property. The front desk is always so nice
MIKE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very comfortable, well managed. Good location for our needs
Maribeth
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was perfect
Jeremy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was clean bed was comfortable staff was pleasant. Only thing our toilet, kept running all night
Deborah
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I always stay at Tru chain. I love the rooms and the lobby. This one was the first one I have stayed at that did not have a pool table and an outside gas fireplace. So a bit disappointed at that. It has foos-ball tables. Nice breakfast area.
Daniel
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean and nice!
Gayle
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

More hooks in bathroom than I’ve ever seen in a hotel and again more in the room. And more lights
Ellen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very clean hotel with a modern vibe. We enjoyed out 2 day stay and would come back again We had an issue with our TV but it was taken care of too our satisfaction.
Number of reviews per page
20
40