Overall Ratings & Reviews Anantara Koh Yao Yai Resort & Villas

Pure luxury!

Great location overlooking the Krabi islands. New Property with large room sizes, great overall service with many dining options.

Excellent service. Beautiful views. Clean, comfortable rooms. Would absolutely visit again. From the second you arrive at the pier lounge to the moment you leave, every interaction is seamless and professional.

I would say the facility is excellent but the quality of service needs to be improved compared to the price and star given. Since the hotel area is large and needs a buggy for traveling from one place to another. Requests were received by staffs but there is no showed up for buggy and requests for other stuffs are quite slow and not yet impressive.

Hotel and staff were fabulous. Food was amazing Boat excursion was spectacular. Rented a motorcycle and drove all over the island. Saw elephant sanctuary ate local food. Everything was unbelievable. An experience to cherish forever

This place was so welcoming, everyone was so nice and helpful! Would come back in a heartbeat. Win is amazing, he made our stay super personable !!

Excellent stay at Anantara Koh Yao Yai. The property is new (opened Oct ‘23), and brilliantly designed. We had our infant and toddler so chose a Grand Family Sea View suite, it was spacious, well equipped (even a children’s toilet!) and beautifully designed. Our toddler loved the bunk-bed with slide, and the hotel even added a few ride-on toys to play with. Staff were friendly and helpful and the WhatsApp service was very useful for asking questions and making bookings.

Overpriced place with terrible food and service. 90% of employees don't speak English. General Manager Patrick IIstam belevies that the mess is a standard for the Anantara.

Koh Yao Yai - is underdeveloped island still; Anantara Resort has Beautiful surroundings and a stunning facility - no doubt! the kids pool is also a fun feature but - although the staff is friendly, the service provided by this resort does not quite meet the 5-star standards expected. for example, receiving coffee capsules took almost an hour after requesting them in the morning. additionally, the food is overpriced and not particularly noteworthy. unfortunately, the restaurant service is quite slow, with food often arriving 40 minutes after being ordered, and sometimes even cold. this can be especially problematic for families with young children. The Stuff is received directive to try and charge the guests as much as possible- and every step you do on the resort- the try to sell you something; we do not mind to consume- but it has to be done a little bit more subtle..... also - a little bit more attentions to the guests - offering an umbrella when raining ,etc...... that being said- Anatara is still great and lovely; we are sure they will be gradually improving their services also in this resort;

New property, so one can expect the good and the bad that comes with it. Best thing about the Anantara Koh Yao Yai Resort is the staff. Genuinely friendly, and really put their heart into their daily routine. Top managers from the GM to the area managers are very professional, but the rest seem very young, and new. Only negative I found during our family's 5 days stay was there was a group (Country's Dentist Association) occasion at the resort for 3 days, and all during the entire time, most of the front desk staff, including Concierge were busy taking care of their activities which negated regular customers. For example, they took over the entire resort lobby area and made it into their meeting room for 3 days. "Lobby" was moved to the next room which very small to handle all the regular customer's requests as the lines were often long. It was little frustrating at times as they seem to have plenty of staff available but most seem busy taking care of the event for the Dentist Association. Resort's hardware is very well managed as with most first rate resorts around the world. With particular to this resort, I'd like to think the management will sort out the early kinks that comes with first year opening "pain". Had a chance to meet the GM, Patrick who seem to have pulse to everything going on at the resort, and I am sure He will find a way to make this a first rate resort in Phuket, and in Koh Yao Yai Island.

Most beautiful hotel! And staff is above amazing and kind! We booked our excursion through them and they made it wonderful as well

Établissement grand et beau, club enfant très bien. Crème solaire disponible près de la piscine. Problème au niveau de la communication, on vous vend un menu tout inclus et le jour du départ ils vous facturent les eaux alors que c'était compris lorsque nous avons demandé. Jai retrouvé un insecte dans l'assiette de ma fille,pas de changement de plat rien cest bizarre vu le standing et le prix déboursé tout au long du séjours.

Cons - remote location and steep prices in restaurants and bars - staff is rigid and lacking any awareness. Most speak no or little English. The rest is probably restricted by rules of the management. The typical “Thai friendliness” is nowhere to be found. - far to little drinking water provided in the room (2,5 liter for 6 persons) probably to sell more Italian water?!? Which they serve as standard, but they also have Thai water. - overall the place feels like the management is lacking (understaffed, not sufficient training, etc) you get the feeling they want to maximize profit instead of your pleasure. Pros - beautiful designed resort - room fantastic and beds very good

Fantastisk hotell i paradis. Vi er en norsk familie på , med barn på 3,4 og 6 år. Hotellet var perfekt for oss. Deilig frokost og kaffe og søt og hyggelig betjening. Maten på hotellet ellers var også nydelig, men stive priser på is og drikke. Barnerommet var kjempe bra. Barna elsket det og betjeningen der. Engelsken til flere av personalet er litt begrenset, men det er sjarmerende og de gjør virkelig alt de kan for at du skal ha et bra opphold! Stranden er 10 av 10! Vi skulle ønske at vi hadde fått like fordeler av hotels.com som å bestille direkte via lojalitetsprogrammet til hotellet. Hotellet er perfekt og vi drømmer oss allerede tilbake!

Amazing all around experience. Service is excellent.

Great service and perfect for families with kids ! Highly recommend this new hotel!

We spent 12 days at this resort, and it was fantastic. The personell was amazing, always very friendly and went out of their way to help us. We spent the entire trip travelling around the island, seeing everything it had to offer, and took different trips to see the Elephants, the sunset, monkeys picking coconuts, meeting lots of local people, all very friendly and helpful. We felt very safe everywhere. The hotel and its facilities were superb, only thing that could have been good was a little shop to buy some snacks and sunscreen etc. But we rented a scooter and got what we needed in nearby shops. All in all an amazing holiday in the most amazing surroundings. Will recommend both Koh Yao Yai and Anantara to everyone.

Innsjekk kl 15, men fikk ikke rom før kl 17.30. 2 av dagene var ikke rommene rengjort før kl 18. Minibar ble ikke fylt opp noen av dagene, men ført på regninga. Hver dag manglet det enten håndklær eller kaffi ol. Veldig treg servering i basseng baren. Ellers ett veldig flott anlegg, men mangler det siste for å være perfekt. Veldig god mat, men stive priser.

Hotel muito bom, instalações maravilhosas, mas serviços muito caros. Quarto impecável, praia e piscina muito boas!

Top modern und neuwertige Anlage