Owner very abrupt on arrival about where we had parked,although did apologise many times after, the room was not vacuumed prior to arrival, and no teabags in the room and could not contact the host to get some. Very close to city centre for all amenities

Adele was friendly on arrival and sorted check in and parking permit promptly. Room itself was large and clean, reasonably quiet (room 3) in spite of having window open and being near moderately busy road. Bed fairly comfortable. In a good state of repair though decorated and furnished in a very dated style. Bathroom was very small. Shower needs a new hose, spraying most of the water at the wall. The sealant was black, unsightly and needing replaced. The toilet roll holder is not attached to the wall, presumably knocked off the wall by a previous occupant. (It is tight for space) Plenty of roll within reach though😉 The bathroom was otherwise spotless. Some minor maintenance will put it right. Cooked breakfast was generous and well cooked. Tea tasted a little fusty, from a hot jug, Coffee was "ok" Melon served was a bit under ripe, with darker juice on the platter I'm not sure if there was other fruit that wasn't replenished, as we had a lateish breakfast. There was a bowl of berry compote, natural yoghurt and some cereal and toast too. We were filled for the day.

Very friendly & kind host. The room was generous in size & it was easy to explore Carlisle.

I spent one night travelling down from Scotland to the south of England. Room was lovely, very clean and very comfortable however on the second floor, 45 steps up, which I found a little disconcerting purely because I have asthma and was very out of breath once reaching the top ( maybe something to consider letting them know when booking). Unfortunately the TV in my room didn't work and one lamp light was out but the bed was comfortable and I slept really well. Breakfast was good and plenty to choose from, coffee was pre-made and was rather cold.

Very clean and comfortable accommodation. Well situated for the station, shopping and places of interest. Good breakfast. Extremely pleasant owner.

Nice guest house,clean, close to town. Good breakfast the lady serving was very helpful. Only downside you couldn't leave your suitcase in the morning whilst popping to town before catching the coach.

A delightful stay in a lovely room. My second time staying here!

My check-in experience: I arrived to find the owner checking in a German couple. They needed to park a car and she was “trying” to explain where they should park. It made very little sense to any of us yet she just kept saying the same thing over and over in an irritated voice. Thinking it was partially a language issue, I tried to assist by translating into German but was stopped by the B&B owner who told me to “stay out of her business”. Exact words. For trying to help the couple understand why they had to move their car. Eventually the German couple were checked in as was I. As I was walking up the stairs, she was asking the German woman she had just berated, in a sickly sweet voice, whether she was ok. It was grotesque. The room was clean. The location decent for Hadrians Wall. Plenty of food at breakfast. No A/C, no fan. One of which was needed. Shower very tiny. I’m smaller; it would be tough for a larger person. But either way, I don’t recommend this place. No one should have to deal with that kind of behavior. FYI, there was a man on my 2nd morning who served breakfast who was genuinely friendly and helpful.

The room was not clean.

Great host, very friendly & informative. Good location, very close to town with plenty of restaurants within 5 min walk. Good breakfast

Host was very welcoming and friendly

We had a very enjoyable stay. Adele was friendly on our arrival. Room was clean. Bathroom down the hall was clean. Heating worked. Room servicing was good. Breakfast became unexpectedly unavailable but we found great food at a good price just down the road. Stairs are steep and narrow which could be an issue if you have mobility issues or over packed.

Breakfast was excellent. Room was excellent.Only thing to mention that was my fault was to explain that I was coming by bicycle, so mine host would have been expecting me to arive by bicycle. Host was excellent.

A warm welcome awaited me at this beautiful guest house. Immaculately decorated & very clean & tidy. A comfortable room (No 6) with all the facilities i required including a spotlessly clean ensuite bathroom. Breakfast was excellent with plenty of choice along with prompt, attentive & polite service. The railway station & city centre shops, bars & restaurants are a short stroll away. An enjoyable stay.

The room stood out with no problems just had to deal with dodging hitting head on the bannister above. Host was welcoming and all details was satisfactory.

Perfect accomodation but just the owner is a bit odd.

Very clean and comfortable

We arrived for a 2 night stay. The owner seemed a little agitated. We were given a parking permit & breakfast choice sheet, with our name & room number already completed. She was insistent we chose a specific time for our breakfast as she was cook & waitress. The entrance hall & stairs were clean. The bedroom & en suite were a good size, clean & the beds comfortable. Next morning we arrived in the dining room where others were sat. Cereal etc. was available for self service. The yoghurt was at room temperature & not pleasant. The clearly flustered owner then appeared,& complained guests had completed their breakfast sheets incorrectly with the wrong names & room numbers so confusing her & making the service difficult. I tried to help by sorting the sheets at which point I was asked whether I could cook & would I help in the kitchen. I declined. The service was a disaster with no one getting their food of choice. When we returned that evening there was a note from the owner apologising that she had gone/was going to hospital and that breakfast would not be available the next morning. She left £15 cash per room as a refund for the breakfast, whether there was 1 or 2 people in the room. For some reason, there was only £10 for us. We think the owner is either unwell or unable to cope with the demand of cooking & serving multiple guests. Whether a cook would help is anybody's guess. Unfortunately, we would not recommend staying here and hope the owner gets the appropriate help.

What a superb place. Lady that runs it is so knowledgeable about the local area and where to go and eat. She has taken great care of the building and it shows.

Breakfast was lovely, bedroom comfortable. Parking was a slight issue as it's disc parking with no further explanation but the hotel did have a space I could use.