Xuan
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was pretty clean and the staff was very friendly. There was a laundry room you can use for freely, but you have to bring your detergent. The parking was just next to the building with a small amount of fee but I didn’t park. The location was superb as it’s super close to zone Rio center and shopping, malls, theaters, and banks. It was especially close to the CAS Center in 5 minutes by foot where you can process your photo and fingerprints for your US visa application and pick up your passport after your visa is issued.
And especially the manager and one of the staff named Eric and also the security guy coming in usually afternoon till midnight were very helpful when I had wrong booking. They helped me with communication with their booking management office to rebook and approved the full refund as their courtesy because the full refund deadline passed just less than an hour.
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