Overall Ratings & Reviews Cozy Stead

It was an excellent experience. The hotel is located in a convenient location. Staff were very much supportive and cooperative

The staffs were very nice.

Beautiful guest house, comfortable rooms. The house has an electrical problem as we lost power for several days, every 30 minutes. The rooms near the bar can be noisy as you can hear the music and conversations all night long.

Very peaceful and relaxing. I enjoyed my stay very much

Very nice and helpful staff. Quiet and peaceful hotel with a great common area that includes outdoor fitness room. Room is complete with necessities but a little bit small. Food is delicious but is made-to-order so can take 20-30 minutes to prepare. Graciously allowed us to do a late checkout with no issues because our flight was at nighttime. Area is very safe, walking distance to Village Market shopping center. Would recommend.

Enjoyed the stay. Was especially grateful of how close it was to where we had our appointments. The property is aptly named and we would definitely stay there again.

Very good place close to the UN, Village Market. Esta the receptionist is awesome. Very helpful.

Nice quiet accommodation with beautiful garden and good restaurant on site. Friendly staff, good breakfast with fruits eggs sausage and salad. Location is biggest perk right next to village market and un and embassies in Gigiri. Laundry on site at fair price. Room is good size with fridge, kettle. Room is small I found but decent for short stay. Bathroom is decent and clean.

Nice quiet accommodation wirh beautiful garden and good restaurant on site. Friendly staff, good breakfast with fruits eggs sausage and salad. Location is biggest perk right next to village market and UNON and embassies in Gigiri. Laundry on site which is not too pricy. Room is good size with fridge, kettle. Room is small I found but decent for short stay. Bathroom is decent and clean.

The landscaped area of the property was very attractive, but the best thing about this property is the dinner chef, Poli, who is very accomplished and creates delicious meals. The breakfast not so much. Some of the wait staff seem unhappy with their job and communicate it when dealing with guests. Though effort was made, the reception person was unable to fix the TV and since the person was manning the front desk too, couldn't spend more time on it. Worst of all, the walls of the rooms are paper thin. I was treated to an emotional phone call next door that went on for 30 minutes. I heard the woman sneeze twice and if I had said Bless You she would have heard me. I didn't go outside into the area around the property so don't know. The staff though pleasant were of limited help and did not take the initiative - not sure whether it was inexperience or what. For example, ordering two Ubers for the same destination at the same time, instead of suggesting that the guests might be interested in sharing one. The Internet went out for awhile and the staff person was immediately on the phone to fix it, but wasn't aware of the steps that could have been taken to fix it without having to troubleshoot on the phone. That information was provided by the person on the phone.

Nice staff

Nice place to stay, people are great and very kind, around the clock. Being an early riser, the 5 am crew is very cooperative and seeks to make your start of the day a pleasant one. The nearby mall (3 minutes walk) provides a range of restaurants and occasional expositions. Driving out may be a bit cumbersome, if you plan to do this at peak-hours. Definitively a place to return two, great 10 days here!

The staff are extremely friendly and helpful. The Hotel itself I believe has teething issues. Internet was slow. The power, went down for half a day. And cause the power was down the water went off too. I paid for a higher-grade room and for some reason, I was put into a standard room. No AC and a tiny TV. Breakfast. I raised these and was informed I should if booked directly with the hotel. I showed the app and reservation to staff and they said sorry. Different than our rates. At first, they put me in a nice room then changed stating it was a mistake. Anyway, the overall stay was quiet and relaxing. My room had no desk and chair As I needed for work and personal. I think this should be standard.