7.6
Pleasant
From 22 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

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Traveler Reviews Encanto Del Mar

Number of reviews per page
20
40
Top reviews
sol
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

muy bien
Alexandra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property has only 2 parking spots for 31 rooms. We arrived at almost midnight and guests were listening to loud music at the pool without regard to sound for those trying to rest. The room had no towels and only tiny thin blankets at the foot of each bed. They did give us a few more thin blankets when we asked. It was clean, though, and aside from the blanket issue, the beds were comfortable enough. My son slept on the top bunk where the A/C unit was situated a couple inches above him with the ceiling a couple feet from his head, so he was cold for part of the night
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Barry
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Revise edit update description to EXCLUDE breakfast. They DO NOT offer complimentary breakfast
Marie
icon-Leisure
Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

This was the second time we stayed at this place.The first time was good but this time - not so good. the sheets and towels were not clean. room cleanliness overall needs to improve. pillows had stains and blanket was not clean. Toilet in both rooms were dirty. Had a ring inside around them and when lifted, it was dirty. After the first night we had to change room because there were bugs in the room and bathroom was too dirty. my husband had to keep killing them. I would not stay there again. This is our 5th time in Jaco, the only disappointment was the hotel.
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cory
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Property is exactly as expected. It’s a hostel hotel, private and non private rooms. Staff was limited in English but with today’s apps not an issue. Beach walk to center of Jaco in 10-15 mins. We had a private room. Beds are hard, room is super basic, and small, private bathroom was clean but also definitely in need of updates. Weekends tend to be more lively (noisy) however it wasn’t late. Pretty quiet after 11. Lots of San Jose families tend to flock to the beaches on weekends. Everyone was super friendly. Easy access to the beach, Aloha beach bar nearby great for breakfast. All in all. If you know what you’re getting into it’s perfectly fine. We basically used it to shower and sleep. Served us well. Just don’t expect much.
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Marie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

When we checked in, from outside we thought it would not be a good clean place but we were wrong. The room was very clean. Property was down the strip away from all the traffic and noise but walkable to general tourist area strip. The beach is around the corner. They have a lobby with microwave and fridge that can be used. Plan your day because they will not allow earlier check in than 2pm. We were willing to pay an extra fee but check in time was firm although we’re were the only tourist there. The staff at desk that checked us in was very personable. Price was very reasonable for accommodation received. I would stay again if ever in the area.
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Tom
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Attractive: nice design/style. Needed a little attention to maintenance issues: light bulbs missing/not working, towel bar broken. Broken bath window handle so you couldn't close it and keep the a/c in.
Paul
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The actual location of the hotel is about a mile away from the location shown on Expedia. I booked the hotel to be in town close to restaurants, coffee, shops, etc but had to walk about an hour (round trip) to get to town & back. I also had to ask for a towel, toilet paper & soap. The wifi was hit & miss
jo anne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

We had a room over the front street, there was a bit of street noise but probably better than closer to the pool with the music. You also get a table and chairs outside these 2 rooms. Shared kitchen was very clean, they could use some spoons 😉 Pool was awesome, quite warm. There is definitely an ant problem pool side, kinda creepy. Nice restaurant almost right next store, less than a five minute walk to the beach. The google map on this site is incorrect, the hotel is on the south end of the beach, not the north.
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Elsa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We only stayed one night, the rooms were clean. Parking isnt the best, only enough for 3 cars. We didnt have space to park but its okay to park on the street.
glen
icon-Leisure
Leisure
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Never cleaned my room in three days, only cold shower the first day. They had a rule that you can’t bring alcohol to your room because they have a bar, didn’t open the three days I was there. Staff was hardly around
Homer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

I have to ask for breakfast even it’s indicated that it’s included. They gave me the breakfast for free, but only because I ask for it. Over all, it’s a great place if you have a car or want a place near the beach far from Jaco’s center.
Alejandra
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

I wanted to give this property five stars however I was disappointed to find out that it is not as close to the center of town as the map states, and that was one of the major reasons why I booked it. We did have to walk about 15 minutes to get to the main center of town, however if you have a car that won’t be a major issue. That being said it is a short walk to the beach and the rooms were clean , staff was super friendly and helpful with tours, and we really enjoyed the pool. We also noticed that the hotel is very family friendly, and appreciated that there was a restaurant super close by with amazing food and drinks.
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Anne-Marie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

This hotel was great! The rooms were clean and had A/C. The pool area was very nice.
farron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Wife and i were passing though and simply needed a place to sleep after a full day at the beach. Facility is a hybrid hotel/hostel setup, so keep that in mind. Rooms are simple, A/C works great after leaving on for an hour or so, with a pool and basic kitchen available. Key driver for us was the close proximity to the beach - literally like a block and a half to the sand and a safer area of Jaco beach. Great staff. Only “downside” was the refrigerator was downstairs and given the hostel element, music and voices are a bit loud poolside and common areas throughout the night. Having said that, we were on the 2nd floor overlooking the pool and the sounds did not reverberate excessively and so really didnt bother us - must have some sound proofing in the walls :) All in all, a good one night stay for us.
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Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great place in front on the beach. Good breakfast. Kid friendly.
Aline
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

D’après ce que j’ai compris ça change de propriétaire, ils étaient en train de refaire les peintures d’animaux. Y a de l’idée, ça pourrait être très chouette, puis y a des trucs très limite. Genre la literie est incroyable, les serviettes les plus moelleuses au monde, et un tapis nen sortie de bain sale et déchiré. Pleins de trucs comme ça. Mais si ils le corrigent ça sera très chouette. J’y suis restée une nuit, le bruit de la route ça allait
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Jackson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Camas grandes e confortaveis. Regiao muito boa
mario
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

La piscina está descuidada y sucia con moho de color verde. En el área común del bar y cocina, hay goteras que vienen de las habitaciones del segundo piso, y no se sabe si es del baño o del servicio o dónde, y cuando uno está comiendo y le caen esas gotas desagradables por cualquier lado. Los paños están manchados.
Jordan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Muy buen lugar personal super amable lo recomiendo.
Number of reviews per page
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