Capital Hotel Saltillo

Explore Capital Hotel Saltillo
8.4
Very Good
From 239 reviews
Cleanliness

8.6

Room Comfort

7.6

Service and Facilites

8.8

Traveler Reviews Capital Hotel Saltillo

Number of reviews per page
20
40
Top reviews
Miguel
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, staff attentive
Pedro
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

A jewel
José Carlos
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The comforter was stained
Edgar
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Se escucha absolutamente todo lo que hacen en recepción y los otros cuartos (por favor silencien o contesten el ruidoso teléfono al menos por las noches). Adicional, las sabanas tenían cabellos pequeños, pareciera que no las cambiaron.
Jorge
icon-Business Family
Business Family
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

I requested a king size bed and they gave me a queen size bed, the property is safe and everyone is nice
Alicia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

For the most part the hotel is nice, reception super nice. Unfortunately the bathroom was dirty, not swept or cleaned. Shower was full of hair from previous client, toilet rim stained with pee.
Verified traveler
6.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

Staff was excellent. I chose this hotel because of the review rating. The room smelled strange, sheets on both beds had yellow stains. Beds had hair balls on them. It was just in general dirty. You can hear everything going on in the other rooms. When the neighbor went to the bathroom, we got a hint of urine aroma. Not good. Went be back
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Phil
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

The hotel facility is of a low standard. The AC/heating does not work effectively. There are not enough electric outlets. The shower water is small. The desk is too simple. The check-in process was complicated and a 100 peso deposit was required for the TV control. The complimentary breakfast is OK.
Matthew
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2.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

I frequently stay at inexpensive hotels, but this place is terrible. There is a lot of noise from both the traffic outside and guests inside. In my room I could easily hear conversations in the lobby. There wasn't any bottled water in the room. The heater didn't work well, and the light on the unit illuminated the entire room. There were no hand or face towels... just two bath towels that were as rough as sand paper. And the worst part: the cleanliness... Even though there was a notice on the toilet that it was sanitized, there was a huge black hair right on top. And look at the photo... I used a towel to wipe the bottom of the shower! Disgusting!
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Eligio
icon-Business
Business
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Great staff and service , great option for the price, clean rooms , quiet and peaceful good amenities and overall great experience. Great option if you need to stop and rest for the night.
Erika
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

The walls are really thin, and u can hear everything in the rooms from the hallway. They need more help with breakfast, only 1 lady, its too much for her.
Eduardo Isaías
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy buen lugar, atención buena, la habitación tiene todo
Mario
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6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Cada vez en decadencia..
Claudia Yamel
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super amplio y seguro el estacionamiento y el aire genial. Habitación limpia y en la mañana super que te ponen cafecito, te y pan. Genial que tienen muchas habitaciones en planta baja por si vas con alguien que no puede subir escaleras.
Mario Giovanni Sáenz
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Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Se tardaron en entregarme la habitación
GUADALUPE MARIA
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Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo muy limpio y buena atención.
Sergio
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellente relacion precio calidad
Guillermina
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Si la opción es economizar y vas de “paso” y te venció el sueño es buena opción Si tú quieres descansar, viajar de turista o en familia solo tiene camas, baños algunas tv no funcionan No cuenta con servicio al cuarto aunque eso no es problema si pides comida en
Mario Alberto
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo en excelentes condiciones
Mario
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6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Mal, la atención por parte de las recepcionista deprimente
Number of reviews per page
20
40