9.2
Exceptional
From 22 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.5

Meal

8.8

Location

9.2

Service and Facilites

9.0

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Traveler Reviews Angsana Ho Tram

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40
Customer reviews
NGUYEN L. M. C.
icon-Staycation
Staycation
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9.4
/10
Reviewed 1 week(s) ago
The food here takes a while to be prepared, about 30 minutes to be served. If you eat, you should call the restaurant in advance. In addition, from the Angsana resort villa area, it is quite a walk to the Azura restaurant, the Play Kids area, the main swimming pool and the beach. The rooms are cleaned and taken care of extremely carefully. The staff is very enthusiastic and attentive
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Phuoc T. N.
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9.7
/10
Reviewed 5 week(s) ago
The villa is very beautiful. Modern, with a time of 2 days and 1 night, it is not possible to take full advantage of the facilities, so you should stay for a long time to experience the facilities here. The soundproofing of the living room and the path to the 2 rooms above is not good. If it can be improved, it will be OK. The breakfast buffet is not very good, probably because it does not suit your taste.
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Accommodation's Reply
18 Jun 2025
Dear Phuoc T. N., We would like to sincerely thank you for choosing to stay at Angsana Ho Tram and taking the time to share your sincere feelings after your stay. We are very happy to know that you are satisfied with the modern design of the villa and have a good impression of the resort's facilities. Our team will take note of your comments on the quality of soundproofing and breakfast to coordinate with relevant departments to improve better in the future, in order to bring you a more complete experience. We hope to have the opportunity to welcome you back and stay for a long time to fully enjoy the services and activities at the resort. Sincerely, Angsana Ho Tram Team
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I***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
My family of adults and children recently had a weekend at the resort. Overall, we appreciated the convenience of the resort's location - quite easy to get to from the city center. In addition, the staff here are very polite, friendly and professional, creating a feeling of welcome and comfort right from the check-in. We booked two different room types, and were surprised when the receptionist informed us that one of the two rooms had been upgraded to a higher category for free - a big plus showing the care for the customer experience. The amenities in the room are new, clean and beautifully designed, suitable for a family vacation. However, the point that made my family quite disappointed was the dining area and the quality of the buffet meals. - Seafood buffet dinner (about 900,000 VND/adult): We expected this to be a memorable seafood party, but the reality was not as expected. Grilled seafood is not kept hot properly - just placed under the lamp, causing the dish to cool down quickly and smell fishy. Grilled dishes are often not served to guests in time, while the menu is quite limited, not as diverse as resorts in the same segment. - Breakfast buffet: The breakfast experience is quite bad. The dining area is too small for the number of guests. Although my family came to eat at 8am - the popular time - there were no empty tables. There were too few service staff, unable to support guests. The arrangement of outdoor tables was inconvenient when it suddenly rained, there was no timely solution. Dining utensils such as spoons, plates, and cups were in short supply; food was not refilled quickly. The crowded, chaotic space has greatly affected the resort experience, especially for families with young children and the elderly. We hope the resort will consider improving the dining area, both in terms of scale, food quality and number of service staff - to match the high-class service standards that the resort is aiming for.
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Accommodation's Reply
18 Jun 2025
Dear Guest, On behalf of the Angsana Ho Tram team, we would like to sincerely thank you and your family for choosing our resort for your weekend getaway, as well as taking the time to share your detailed and sincere reviews. We are pleased to know that the convenient location, the friendliness and professionalism of our staff, as well as the quality of our rooms and our attention to upgrading rooms have contributed to a positive experience for you and your family. In addition, we are also sorry that the experience in the culinary area - especially the dinner buffet and breakfast buffet - did not meet your expectations. Your valuable comments on the quality of the dishes, service process and space organization will be taken seriously and forwarded to the F&B department for review and improvement in the near future. Once again, we sincerely thank you for sharing your valuable feedback, and hope to have the opportunity to welcome you and your family back in the near future for a more complete and satisfying experience. Sincerely, Angsana Ho Tram Team
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Kieu H. T.
icon-Staycation
Staycation
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9.7
/10
Reviewed 8 week(s) ago
I went with my baby on a weekend, the hotel was very thoughtful, the room was clean and beautiful and there were many fun activities for the baby to play.
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phan t. b.
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
Beautiful hotel, enthusiastic staff
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Vo Minh L.
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Staycation
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10.0
/10
Reviewed 16 week(s) ago
Friendly, polite staff. Diverse, delicious food. Clean and comfortable rooms.
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 30 week(s) ago
Everything is very good from the service and staff. The only minus point is that the bed sheets and pillows do not smell clean and fragrant. Maybe because of the weather, the sheets were not washed and dried, so there is still a damp, slightly foul smell.
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Accommodation's Reply
20 Dec 2024
Dear Customer, We are very pleased and happy to receive your reviews and compliments for the service at Angsana Ho Tram Hotel. This review is not only a recognition of our service quality but also a great source of motivation for the staff of Angsana Ho Tram Hotel to continue to improve the quality of service and bring the best experience to you. We sincerely thank you for your trust and support. We look forward to continuing to serve you in the future at Angsana Ho Tram with more special and impressive service experiences. Best regards, Angsana Ho Tram Team
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Nguyen T. T. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Friendly and enthusiastic staff, will definitely come back.
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1 people find it helpful
Accommodation's Reply
21 May 2024
Dear Nguyen TTL, Thank you for taking your valuable time to support the review of Angsana Ho Tram hotel during your recent vacation. We are very happy to receive the satisfaction and trust of you and your family. We hope to once again welcome you to Angsana Ho Tram with even more special service experiences. Best regards, Angsana Ho Tram team
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K***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Great in everything. Love the services and the room amenities.
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Accommodation's Reply
15 May 2024
Dear Mr/Ms. K***g, Angsana Ho Tram would like to extend our gratefulness for your time with us. It is great to know that you enjoyed your stay here and we look forward to welcoming you back soon. Kindest regards. Angsana Ho Tram Team
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
Villa đẹp, sạch sẽ. Nhìn chung cơ sở hạ tầng rất tốt. Tuy nhiên cần cải thiện món ăn để du khách muốn quay lại hơn. Nhà hàng Nook tôm bị khô kiểu đồ đông lạnh, nhà hàng Azura thì Buffet không có gì đặc sắc, Phở nước lèo không ngon, thịt dai. Đánh giá về view, massage và phòng 10/10, thức ăn 6/10.
1 people find it helpful
Accommodation's Reply
15 May 2024
Dear guests, Thank you and your family for choosing Angsana Ho Tram for your recent vacation. We are very sorry to hear that our service did not meet your expectations. That is not the standard we promised to provide to our customers. The hotel would like to acknowledge your contribution and will present it to the management team for better solutions. We hope we will have the opportunity to welcome you back in the future for a more complete experience. Best regards, Angsana Ho Tram team
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N***n
icon-Staycation
Staycation
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6.7
/10
Reviewed 67 week(s) ago
Dụ cụ ăn uống phải thuê mới sử dụng được cho 20k/chén 20/dĩa lót chén. Không trang bi sẵn so với những resort khác chung khu vực. welcome ring đi 6ng đem 3 chai nước hẹn hôm sau mới đem lại thêm 3 chai. Nhưng vẫn không thấy đâu. Sẽ không quay lại
3 people find it helpful
NGUYEN LAN PHUONG
icon-origin-TRAVELOKA
10.0
/10
Reviewed 95 week(s) ago
My family had a wonderful vacation
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1 people find it helpful
Accommodation's Reply
24 Sep 2023
Dear Valued Guest Nguyen LP, We are very pleased and happy that you and your family had a wonderful vacation at Angsana Ho Tram Hotel. We are very happy and would like to sincerely thank you for rating 10 points and giving compliments to the service at Angsana Ho Tram Hotel. This review is not only a recognition for the quality of our service but also a great source of motivation for our Angsana Ho Tram hotel staff to continue improving service quality and providing a great experience. Best experience for you. We sincerely thank you for your trust and support. We look forward to continuing to serve you in the near future at Angsana Ho Tram with even more special and impressive service experiences. Best regards, Angsana Ho Tram team
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NGUYEN M. A.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 103 week(s) ago
Phòng sạch đẹp, đầy đủ tiện ích chuẩn 5 sao, không gian thoáng, đi cuối tuần nhưng không quá đông, tuy nhiên nhà hàng chưa đạt kỳ vọng, ít món và chế biến chưa hấp dẫn mình.
3 people find it helpful
Accommodation's Reply
20 Aug 2023
Dear Mau An Nguyen, Thank you for taking the time to write a review and rate the service quality during your last stay at Angsana Ho Tram Hotel. We are delighted to hear that you had a memorable experience here. Your compliments are the source of motivation for us to continue our mission of providing an exceptional and inspiring experience to our customers. At the same time, the hotel would also like to acknowledge your sincere comments about the points that need to be improved during your stay. All comments and suggestions are recognized by the hotel team and quickly come up with solutions to overcome with the desire to bring customers the best service experience at Angsana Ho Tram resort. We hope to have the opportunity to welcome you and your family back to the resort in the near future. Best regards, Angsana Ho Tram team
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