R***y

Leisure

9.4

/10

Reviewed 2 week(s) ago

When I came, I wanted to check in at 9 am, but the room was not ready, so I left my bag with the hotel owner. The hotel owner was very friendly and helpful. The hotel owner informed me to check in at 2 pm, but if the room was ready at 11 am, I could check in. Finally, I came at 11 am and the room was ready, and I immediately checked in. The room is simple, and the view is good. My room is at the far end, room 107. The view is good. The bed has a pillow and a roll. The location of the hotel is very strategic. I will stay here again if I go to Berastagi.

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Y***a

9.4

/10

Reviewed 3 week(s) ago

Must to stay here. Price and service all good. Every corner of the place is very clean. The online staff are also very kind, very helpful in case. Even just for wifi, they moved it. Anyway, highly recommended. Please maintain the place and service. It will be crowded. Please, don't increase the price. Hehe, almost perfect in its class. Thank you.

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Supiyandi

8.5

/10

Reviewed 10 week(s) ago

Nice view, clean place.

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H***a

Leisure

8.5

/10

Reviewed 14 week(s) ago

This hotel is new, with good facilities, clean restrooms, and hot water. It's suitable for a simple overnight stay. However, it lacks a courtyard.

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Samsul S.

9.7

/10

Reviewed 15 week(s) ago

The service is very friendly and the room is very clean and tidy.

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Verified Traveler

Leisure

8.5

/10

Reviewed 18 week(s) ago

The owner is friendly, could do some training for his employees first.

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W***a

Leisure

10.0

/10

Reviewed 20 week(s) ago

Clean, fragrant place, close to everywhere

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1 people find it helpful

Hillary S.

9.7

/10

Reviewed 22 week(s) ago

The accommodation is good, close to everywhere, the rooms are clean, there is hot water, for that price it is really worth it in my opinion and the owner is also friendly and very helpful 👍

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3 people find it helpful

j***n

9.7

/10

Reviewed 23 week(s) ago

The hotel staff is friendly, and the rooms are clean and nice.

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1 people find it helpful

F***a

5.0

/10

Reviewed 30 week(s) ago

The service is very poor, guests are not briefed from the beginning, immediately given the key. Suddenly the owner knocks on someone's bedroom and gets angry as if he has no ethics with unpleasant and inappropriate words like being rude. It should be conveyed properly and it is SOP for receptionists like that, it is very unfriendly. This new villa should be polite to visitors so that it is busy, this with his attitude has made people uncomfortable, the service is not friendly.

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2 people find it helpful

Accommodation's Reply

23 Feb 2026

Dear Ms. Fadia Syahrani Ritonga, We apologize if anything was unpleasant, but please reflect on your actions 🙏 I would like to explain to other guests who may read this review that you checked in after midnight (beyond the property's check-in time and without prior notice) and then left the parking lot in a crowded area (approximately 7 people), which of course disturbed other guests who were resting. Not only that, all seven of you stayed in the same room, far exceeding the property's permitted occupancy! Please don't just think about your own self-interest, but consider the rights of others, in this case, the property owner, who has suffered significant damage from your behavior. By paying a small amount of money (approximately 250,000 THB), you expect to control the facilities for just seven people!

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ANITA K.

Staycation

10.0

/10

Reviewed 33 week(s) ago

The location is close to Berastagi fruit market, the view is also beautiful, there is hot water, the owner is friendly and kind. The coffee is delicious. Continued success.

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1 people find it helpful

B***a

Leisure

9.4

/10

Reviewed 50 week(s) ago

The check-in process was very easy, the owner was friendly, parking was easy.

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2 people find it helpful

M***d

10.0

/10

Reviewed 52 week(s) ago

Very pleasant, close access to tourist attractions, ok rooms, friendly staff, recommended for a staycation in the Berastagi area

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2 people find it helpful

E***O

Leisure

10.0

/10

Reviewed 59 week(s) ago

The hotel is clean and aesthetic not far from Berastagi city and the owner is friendly

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2 people find it helpful

L***s

9.1

/10

Reviewed 87 week(s) ago

Overall good but some windows are broken

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3 people find it helpful

Q***l

Leisure

8.2

/10

Reviewed 112 week(s) ago

Take a note that this place really only rents rooms. Which contains a bed, pillows and blankets. There are no amenities. So please bring your own toiletries and drinks/kettle. But the rooms are quite comfortable and spacious. The water is smooth, the hot water works. Cleanliness is decent. The nice thing is that access is easy. The staff is also helpful. Walking at night is also considered safe (I went out until 9pm to get to the market). ATMs, places to eat, food stalls, all close by.

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6 people find it helpful

Y***o

Leisure

9.4

/10

Reviewed 120 week(s) ago

Kamar bersih, lokasi strategis.

2 people find it helpful

muhammad i. m.

9.7

/10

Reviewed 145 week(s) ago

Thank you Caesarea Villa, a new villa with close access to the city center, clean, affordable, comfortable for families.

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7 people find it helpful

Caesarea Villa

Overall Ratings & Reviews Caesarea Villa

8.8

8.7

8.3

9.0

8.8

Traveler Reviews Caesarea Villa