9.5
Exceptional
From 139 reviews
Provided by travelers on
Cleanliness

9.6

Room Comfort

9.5

Meal

9.2

Location

9.6

Service and Facilites

9.4

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Traveler Reviews Yulia Hotel Managed By HIG

Number of reviews per page
20
40
Customer reviews
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Overall it is good and the location is strategic.
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T***k
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9.7
/10
Reviewed 4 day(s) ago
everything is good, all staff are friendly, good service
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M***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
perhaps the food could be made more varied
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R***i
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Staycation
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9.6
/10
Reviewed 4 week(s) ago
The location is very strategic in the city center. The staff is also very friendly in serving, and they have a 24-hour reception. The room size is also quite spacious. Breakfast is also very good in terms of taste and variety. However, the room cleanliness is quite lacking. We encountered several insects such as flies, mosquitoes, and millipedes during our four-day stay. The room window also has a poor view. There is no hair dryer available. The conditioner was not refilled for four consecutive days.
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Accommodation's Reply
09 Jul 2025
Dear our valued guest, Thank you for taking your valuable time to share your experience, we are very happy to hear that you enjoyed our very friendly staff and the quality of the food on the breakfast menu. Also, we would like to apologize profusely for any inconvenience caused regarding our cleanliness quality. Your input is highly appreciated for our future quality improvement and we have conveyed it to the related department to be followed up to avoid the same thing happening again in the future. We look forward to welcoming you back with better service in the future. Thank you. Warm regards, Paschal Mok, General Manager.
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S***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Overall, I was really satisfied staying at Yulia Hotel.
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Taufik R.
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9.7
/10
Reviewed 7 week(s) ago
The room is nice but the parking lot is hot during the day.
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wulan c.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I booked the hotel for my college, and they are very satisfied.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very satisfied and comfortable to stay at this hotel. The room is spacious and clean.
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Dessy A.
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10.0
/10
Reviewed 16 week(s) ago
Friendly staff, good service, hotel cleanliness is also good.
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Accommodation's Reply
17 Apr 2025
Dear Ms. Dessy, Thank you for sharing your interesting review, We are very happy to know that our services and facilities meet your expectations and enjoy your stay with Yulia Hotel Gorontalo. All staff of Yulia Hotel are looking forward to your next visit. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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Dessy A.
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10.0
/10
Reviewed 16 week(s) ago
Location, food, service are all good.
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Ms. Dessy, Thank you for sharing your interesting review, We are very happy to know that our services and facilities meet your expectations and enjoy your stay with Yulia Hotel Gorontalo. All staff of Yulia Hotel are looking forward to your next visit. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
So far, everything is very good, recommended 👍🏻
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Accommodation's Reply
17 Apr 2025
Dear valued guest, Thank you for your positive review, we are very happy to hear that you had an interesting experience while staying at Yulia Hotel Gorontalo, hopefully we will always be your choice of hotel to stay with your family. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
So far everything is very good, recommended 👍🏻
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear valued guest, Thank you for your positive review, we are very happy to hear that you had an interesting experience while staying at Yulia Hotel Gorontalo, hopefully we will always be your choice of hotel to stay with your family. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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Wahyu F.
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10.0
/10
Reviewed 20 week(s) ago
the hotel staff is very nice and friendly
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W***u
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Business
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9.4
/10
Reviewed 21 week(s) ago
Located in the center of Gorontalo city, friendly service, clean rooms, delicious food, competitive prices, minus the lack of car parking.
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1 people find it helpful
S***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
One of the best in Gorontalo City
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2 people find it helpful
Accommodation's Reply
10 Mar 2025
To our valued guest, Thank you for taking the time to provide a review regarding your experience while staying at our hotel, we greatly appreciate your compliments. Hopefully we can serve you again with the best quality. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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T***g
icon-Business
Business
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10.0
/10
Reviewed 22 week(s) ago
The hotel staff is very friendly. The hotel location is close to the city center.
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Accommodation's Reply
10 Mar 2025
To our valued guest, Thank you for your positive review regarding your good experience while staying at Yulia Hotel, We are very happy to hear that you liked our strategic location, as well as the quality of our very friendly staff service. Hopefully we can serve you again in the future and all of our hotel staff are waiting for your next arrival. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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L***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 23 week(s) ago
All staff are friendly and very responsive; however, it would be better if the shower box is raised so that it doesn't flood the room when you shower.
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Accommodation's Reply
10 Mar 2025
Dear our valued guest, Thank you for your positive review regarding our service quality, we are also very happy to hear that the service from our friendly and responsive staff can meet your expectations during your stay at Yulia Hotel. Furthermore, your input is very valuable to us and we apologize for the inconvenience caused when using the bathroom area, we are also committed to continue to improve it. We hope to welcome you back with better quality on your next visit. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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Alfisyahrin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Google your hotel good service
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Accommodation's Reply
10 Mar 2025
To our valued guest, Thank you for your positive review, We are very pleased to know that our services and facilities meet your expectations. Hopefully we can serve you again with the best quality. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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Punky P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
It's really good, there are lots of complimentary things.
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Accommodation's Reply
18 Feb 2025
Dear Ms. Punky P, Thank you for sharing your positive experience while staying at Yulia Hotel Gorontalo, We are very happy to hear that you liked the quality of our service and complimentary. Hopefully we can serve you again in the future with the best quality. Warm regards, Stephanus Feria Paschal Mok, General Manager.
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Chreisye K. F. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The most comfortable and best hotel in Gorontalo.. definitely come back here if I come again
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Accommodation's Reply
14 Feb 2025
. Dear Ms. Chreisye to. F. M, Thank you for sharing your interesting documentation and positive review about your good experience while staying at Yulia Hotel Gorontalo, We are very happy to hear that you liked the quality of our services. Hopefully we can serve you again in the future. Best Regards, Stephanus Feria Paschal Mok, General Manager.
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Number of reviews per page
20
40