Overall Ratings & Reviews The Essence Hotel AT JFK

Good value

Unable to amend wrong booking

Check in process filling a form when you already have my credit card information - sheets on bed dirty - not enough clean towels in room. Lastly the parking is bad - nowhere to park ?? Not staying here again !!!

No parking area at and at the surrounding. Hard to find parking

Good place to stay especially for the price.

It was good for what it was: somewhere to crash after an exhausting international flight with 19 hour layover. Everything was old/outdated. The outlet next to my bed didnt work, but the one next to it did. Carpets were old/dirty and had to kill 2 bugs on the ground. Everything was just old. Pros: hot water for the shower with good water pressure, nice little to go breakfast bag with snacks/juice at checkout, and conveniently located by AirTrain to get back to the Airport. Overall ok experience. Wasn't delighted, but had low expectations for the price for a hotel in New York. If you just need somewhere cheap to lay your head for the night, this place is the right choice. Staff were friendly and personable.

I stayed at this hotel for one night and couldn’t wait to leave. The room had a strong, unpleasant odor and was clearly run down — chipped furniture, peeling paint, and an overall sense of neglect. Noise from outside and the nearby elevator shaft made it difficult to sleep. Several basic amenities were either broken or barely functional. The elevator didn’t work at all in the morning, forcing guests to carry luggage down the stairs. The in-room phone was dead, making it impossible to reach the front desk without going in person. There was no hot water for a shower. The included “breakfast” was a packaged muffin and a juice — hardly enough to qualify as a real offering. Most concerning of all, the area around the hotel didn’t feel safe, especially after dark. This property needs major improvements before it should be considered a reliable option. I would not stay here again

Only disliked, i never stay in any hotel that does not have parking for customers, i had to find street parking, and the street surrounded the hotel unsafe and last of you can say night people stand around waiting for something, you know what i mean. Will never stayed there again.

Staff were great, but hotel is very basic. Fine for one night. Shower had hot water the night I arrived but no hot water the morning I left. The elevator also broke but was fixed quickly so I didn’t have to take luggage down 8 flights of stairs. Also no light switch next to the bed or lamp so inconvenient having to get up and down to turn on/off the light

Very quiet, room not fancy but i slept fantastically! Nice TV Staff nice and gave me a delicious go breakfast! Would stay again, felt very safe!

We refused to stay! Well, it was certainly “unique”! Bulletproof enclosure for attendant, filthy, a sign that elevator not working, no air conditioning in room . The room had a hodge ironing board against the wall, and barely had space for the bed. Chipped paint everywhere. I was asked if I wanted “a date” on the stairway. Dangerous area. No restaurants available. Too far from the airport. Please return the payment immediately !!!

This place fell short on everything. The room was hot and humid, even with AC. The room and bedding smelled like dirty feet. The pillows gave no support. There was no clock nor box of tissues in the room. The room was short on towels and they also smelled bad. There wasn't even a towel for the bathroom floor. The tiny round soap kept falling thru the metal grate soap "dish". The only bright spot was the bag of going away gifts. The bullet proof high security around the desk clerk speaks volumes about how bad the neighborhood must be.

Only staid for an overnight layover. Would probably not have stayed for anything else.

Remote didn’t work smart tv. Only basic cable, couldn’t connect to our own subscriptions even tho the option was there. Grainy tv too. Hair in bathroom. Chipped tile, holes in towels/bath mat. Could hear elevator door every time it opened/closed

Expire

The room smels and I told them to change me to another room because the air conditioner wasn't working properly either. He said that there where no more room. Wich was not truth I called the first guy who checked us in and he finally change us to another room that also smells but the air conditioner was working. Not other choice that stayed because was late to go to another hotel

The person at the front desk was friendly and super helpful. The pictures of the property are very misleading. Just overall weird - holes where the bedside lamps should have been…icky stuff on the bathroom sink. The bed was comfy, though…so that’s good.

Love this place

Dingy,dated, dangerous area. To make matters worse the front desk guy is the worse!!

Receptionists was unfriendly and didn’t make eye contact with us, sheets were damp, floor was sticky, bed was over a sewer.