Overall Ratings & Reviews Hotel Delfin

It is a beautiful property, although it has a lot of small issues - particularly with our balcony room. Handle for closet came off, door to patio came off, no refrigerator when arrive, no TV in our room. We could have known more of the language ourselves, but front desk / reception did not speak any english :(

Loved the location and the staff. Amenities are a bit old but i love older buildings, they havea great character. Loved my room and I look forward to staying there again

I was pleased with the staff and service.The hotel is older, so the fridge was a little rusted around the door and wasn't really cold, but was o.k. for beverages.It had hot water, which didn't occur in other hotels where I've stayed. There is no elevator, which was fine for me, but others might find this a detriment. The bathroom window in the shower needs a privacy film on it, as there is another building with windows that face the bathroom window. The room was bright and pleasant.The hotel is right in the middle of the shopping area and restaurants and the beach-an east walk to wherever you want to go. I would definitely book this hotel again.

If you're not one of those pampered people who need to be spoiled then this is the hotel for you. There's no elevator or room service or hotel restaurant but you're right on 5th Ave where you can find all the food & drink you like. You're just a 5 minute walk from the beach and all the souvenirs and entertainment you can handle just outside the door. If you're afraid of a few stairs then ask for a main floor room. This place is in the middle of everything a tourist could ask for. If you're looking to catch a ferry to the island of Cozumel you're just a few blocks from the port.

Good hotel in great location in central Playa Del Carmen. Main problem was very noisy into the night from loud music and people in the club next door.

The staff was very helpful and friendly.

We usually stay at all inclusive hotels but this time we wanted to experience the culture of Mexico and let me tell you that was the worst experience so many shootings at night five people were killed in Playa Del Carmen right next-door from our Hotel. The staff was really friendly and very little English, The air conditioner was breaking down couple times, in our coffeemaker we had a dead lizard so make sure to check your coffee maker. The water pressure is really low, sinks were clogged, The staff was really friendly and try to help us with all the problems that we had. So you guys decide what you want to do, Will not come back to this area to stay, otherwise vacation was fun.

Thought I'd never like it. I was wrong. Great location.

Hotel staff very friendly but limited in english except for one or two full time staff.Location superb on corner of fifth avenue and one block from beach.Immediate beach rocky but great sand and beach only two blocks away.Beds firm but comfortable,coffee maker in room but coffee not great.Takes two pucks to give you an ok cup.Older Hotel and rooms but all cement and rooms very quiet except for street noise at night . Bring ear plugs to sleep.TV has many many channels but only 4 or 5 in English.Real convenient hotel to get in and out of with short halls and small open air Lobby.Fridge in room was great to hold some Walmart groceries and kept very cold for food and water and beer!Staff gave us a late 1:30 p.m.to accommodate later flight.

Very helpfull staff;just a short walk from the beach. Right at the 5th avenue.Great price! Stayed there for 1 week. Highly recommended!

Staff was friendly and attentive rooms were very clean a/c very cold.

We enjoyed our week long stay here last week. This location is the best of all worlds. On the pedestrian only avenue, so you can walk, sit out, and people watch, and right in the midst of every kind of restaurant, cafe, and nightlife, just one block from the beach. The staff was very friendly and helpful, especially Kevin. The room (#4)was very large and extremely clean, the water was always hot, and plenty of free drinking water. Just a note: the description was for a balcony per room, but there really is only one or maybe two. But you can sit on the bench across the street and enjoy the neighborhood. A bargain!

Right in the middle of Playa, easy to get to the bus station or grab a cab if going out of town, walking distance to everything else. Hard Mexican beds but I just put the extra blanket under the sheet and all was well. Very helpful folks at the desk. I would stay here again without question.

Hotel was as prsented in the pictures and write up. Staff was very helpful, responsive and friendly. Location very convenient,...right on 5th Avenue, heart of the tourist district, and a pedestrian street. Our peference was to stay in town rather than in a resort where you are confined, more or less, to the resort property. The location gave us an opportunity to walk around the streets of PDC away from the touristy area, interact with locals,and discover many small, local, restaurants and shops that provided a better experience for us. We were in Room #1, which is next to a small restaurant that played music, but it was off by 10:00. We did say something to the receptionist about the music the 2nd night we were there, and the next day they offered us another very nice room, but we decided to stay where we were and it worked out fine. Very clean, not luxurious, but comfortable, convenient, and economical. All in all a very good experience.

Close to everything! Beach, stores, restaurants, bus station, main plaza, church...

The location is perfect - right in the center where all the action is. But it is quiet enough, the staff is super friendly and helpful, room was clean and beautiful, we got a room on the top floor, with a private balcony and lounge chirs. Free wi-fi in lobby and in the room! Downside is that there is no elevator (top floor with suitcases - not easy) and the water pressure was very low (but that's a general problem in Mexico hotels). Overall - we were really happy with our stay.

Great, simple hotel at an excellent price! It's in a prime -- albeit slightly loud -- location. Friendly staff, clean rooms, everything I was looking for.

As a single guy traveling alone this hotel was just what i was looking for..... simple, clean and affordable! It is located right on 5th avenue close to the beach and within walking distance of anything you would ever need such as restaurants, bars, shops, nightclubs, or grocery stores such as Wal-mart and MEGA. My room was on the top floor with a spacious roof top terrace with 2 sun loungers, also a table with 2 chairs. It was decorated with plants and had a partial ocean view to see the sunrises and a great view of 5th avenue to people watch. The room was very clean and had a safe for my valuables and a small refrigerator for keeping drinks and snacks in. The maid service did an excellent job and employees at front desk always had a smile on their faces to greet you and were willing to help you with whatever they could. There were water coolers on every floor for drinking water which was nice. The only drawback i could maybe give is if you have trouble climbing stairs as there is no elevator...which i do not so it was perfectly fine for me. I would definitely recommend this hotel to anyone looking for a great little affordable place to stay right in the heart of Playa del Carmen. I will be staying here on future visits to Playa!

As in almost any property in PDC you have to be prepared to deal with noise form the street. Room was clean ,however this is a" Mexican Style " hotel and has the hard beds. Noise level was acceptable and the staff were helpful.

The hotel is right on the main tourist/pedestrian street, which makes it noisy in the evening, but the noise/music ends by 11pm. A room at the back or over side street may be quieter. The staff is very helpful. I printed out my boarding pass on their computer. Only a few speak much English. It is just one block from the beach, which is rather narrow at the bottom of 6th Street, especially at high tide. Excellent restaurants nearby, a variety of night life, tour opportunities. Karen's Steak house has excellent authentic music every evening. It is also 2 blocks from the ABO bus station, and 3 blocks from the central park (and a wider beach) and the ferry to Cozumel Island. Tours are available to nearby Mayan ruins and adventure/water/ amusement parks. Internet is available, but we did not use it.