The family room has a bathroom located inside another room, so you have to knock on the door to use the restroom. Also, the hotel is located in an alley, so taxis can't get in, but it's only about a 50-meter walk. Aside from those two points, there's nothing to complain about. The hotel smells nice from the lobby to the elevator, and the rooms are clean. The reception staff and bellman are very enthusiastic and don't leave guests to do anything on their own. A perfect 10! There are also breakfast and afternoon coffee shops nearby, which is very convenient. The hotel also sells food and drinks. The rooms are very nice. I'll definitely stay here again when I return to Hanoi.

This hotel is value for the money. The rooms are beautiful and spacious (even more so than some of the 4 and 5-star hotels I've stayed at), and the staff goes above and beyond to make sure my stay had everything I need. The lobby is immaculate as well. If I had to nitpick, I would say the Wi-Fi is spotty when outside of the bedroom area, and it is a bit further out from Old Quarter, but other than that everything is perfect! Definitely my favourite hotel during this year's trip to Vietnam. I like it so much that I rebooked with them on my last few days at the end of my trip. Hope to see you guys again soon.

The customer service was excellent, and the place was clean and convenient.

The hotel is beautiful, the rooms are lovely, the furnishings are luxurious, and the beds are soft and comfortable. This is my second time staying here, and it's a good choice when visiting Hanoi.

The staff were friendly and enthusiastic, and the rooms were spacious and clean. Overall, it was good for the price. I will return here because the location is convenient to nearby tourist attractions, especially being close to the Temple of Literature, making it easy to take young children to visit.

The best hotel that I stayed in Hanoi. Definitely, I will be back to stay here if I come to Hanoi again.

The hotel was good, close to the Temple of Literature, and the experience was fantastic.

The room is absolutely gorgeous, and the staff is incredibly friendly. I'm totally in love with this hotel 🤍

The staff is very nice, the room is very nice, lots of love 🤍

The hotel was very nice, from the rooms to the staff 🥰🫶🏻 The location is also convenient for visiting places in the city 🤩 My whole family was very satisfied ✨ We hope the hotel maintains this level of quality forever 🌟🌟🌟🌟🌟

The staff are extremely friendly and helpful. The location is convenient for many tourist experiences.

The hotel is very close to the Temple of Literature, and it's quite close to the city center. We stayed in a Family room – this room is very suitable for families, with a washing machine, microwave, stovetop and kitchen utensils, etc. In general, it's very convenient and well-equipped. The hotel staff were friendly and polite, and we especially thank Nguyen, the receptionist, for her thoughtful and enthusiastic service.

The hotel was clean, the rooms were nice and well-equipped. The staff were very enthusiastic, friendly, and always ready to assist guests, especially with carrying luggage to the room and to the car. I had a great experience during my stay and will definitely return if I have the chance. Excellent value for money!

The staff were very helpful. The room was beautiful.

My regular hotel for business trip to Hanoi.

The staff and service here were amazing. Very professional and attentive. It's very close to the Temple of Literature, and you can walk to the Old Quarter for sightseeing and shopping. For further locations, you can catch a taxi at the end of the alley, which is relatively easy. The rooms were clean and airy; I was lucky to get a room upgrade, which I really appreciated hehe 🥳🥰 I will definitely come back if I have the chance 🥰

Hotel is very comfortable and big, the staff is really helpful, great to stay here, although the location is quite far (by walking) from the city, but the hotel is great

On the day I checked in, I received a room upgrade, which was excellent – a suite. However, the location was a bit difficult to find, as it's in an alleyway inaccessible by car. Luckily, the staff helped me with my luggage at the entrance of the alley. The staff provided excellent service.

The hotel is located in an alley off Nguyen Khuyen Street near the Temple of Literature. The rooms are spacious and beautiful. The reception staff are lovely and very helpful. I will definitely return if I have the chance.

The hotel is close to the city center, making it convenient to get anywhere. The receptionists and staff are lovely and friendly. The hotel offers many tours to interesting tourist attractions at reasonable prices, and the consultant was very helpful and enthusiastic 🥰 I will definitely come back next time.