Excellent location. Friendly staff. Clean rooms.

Clean room, nice bed, helpful staff.

Great breakfast buffet. Courteous and helpful staff. Great place to stay. Well maintained facility…

After a quick trip to Sorsogon we booked with Uma for the continuation of our Bicol visit. The front desk look and behaved professionally, the dining staff was very attentive and the housekeeping was very thorough. Overall the stay was very pleasant.. it was a nice surprise when they gave us treats in the room. Definitely our home away from home and our only choice here in Naga.

Clean and toiletries are complete

Still by far the best hotel to stay in Naga City.

The hotel is strategically located and well maintained. Breakfast has many choices and the beddings are clean and soft with lots of pillows . The wifi connection is terrible and we always need to request voucher code. Good thing , i brought my pocket wifi. We travelled a lot and its our first time for us to experience that the hotel will require us to deposit Php 3,000.00(I don’t mind the amount but the standard practice for the deposit is the credit card). I hope the hotel management will check on this policy since this isn really awkward and not usually practice in the hotel industry

The only downside is the smell that is coming from the river, which is next to the hotel. Otherwise, everything is good!

I'm always choosing to stay at Uma even if it's a little more expensive. It's because I always feel taken cared of. My slightest concerns are taken seriously and resolved right away. It feels like a bit of home for me. The staff are the best asset of the hotel, they make me feel safe and pampered.

The property was beautiful, the food was good, and the staff exceptional. Highly recommend.

Wonderful: a modern ultra clean and fresh hotel with really good service from check-in, to the bar, pool/gym and restaurant. Perfect beds, hot shower, lovely amenities in room. Our room had a small kitchen. Also underground parking was great too.

This hotel was really lovely to stay at. We were here for 6 nights. The room was always cleaned and topped up with bathroom essentials. Each afternoon we had lovely sweet treats also left in our room. Breakfast was delicious and it was easy to ask for eggs to be cooked to our liking. Staff were always friendly and helpful. The only thing I would have a little complain about was the air-conditioning, it just wasn't cool enough in our room, but that could be a personal thing, which is why I gave a four star instead of a five star. Thank you for a lovely stay.

The best!

None specific at this time

The room is very clean and elegant. breakfast meal is very good, lots of choices. I had a very good sleep, the pillows are very soft and temp of AC is just right. The staff are very friendly and polite. I would definitely recommend UMA hotel.

Customer friendly, shops nearby and rooms are small but clean!

It has stove

The rooms are all good, they are clean and complete with basic needs. The only thing I got shocked is when I booked this through expedia it does not say that 17 year old and below needs to be paid for breakfast and only adults are included in the free breakfast.

I had a very pleasant stay

Great place, awesome staff.