Very helpful staff.

Excellent stay in the centre of Salzburg

The staff seemed to care more about taking their smoke breaks than about customer service. No one was there to check out and no place to leave our key. We had to toss it under the hotel desk door. Poor work ethic for the front desk staff. Housekeepers were awesome. It is conveniently located and near the bus stops. The other complaint ia the noise at night. There were drunk, loud people under our window every night because of bar near the hotel. It kept us up every night until 3:00 a.m. Loved the location but would never stay here again.

Loved it

The staff was very friendly and the hotel is in a great location! The room was clean and well organized. They also provided a discount for nearby parking. Would definitely stay here again!

Nice old hotel in easy walking distance of the river. Loud bars in back on Saturday but quiet Sunday and Monday nights. No coffee in the rooms but hot water and cake downstairs. We’d stay here again!

Basic but it was comfortable and staff were really helpful

The property would have been fine if it wasn’t for the unfriendly staff. Very rude. Did not seem to want us there. Consistantly found smoking outside the front entrance. The restaurant Rössl was terrible too. Waited over 1 hour for food when it wasn’t busy and again very rude staff. Not sure if the 2 are connected but they all seem to smoke in the same place at the entrance of the hotel.

The staff were all very friendly and kind. The room was quite adequate and clean. Good bed linens but pillows are completely flat. We were lucky in July, it was not hot. No A/C is a major concern to be aware of in the summer. Otherwise it is an excellent place to stay on a budget. 5 minutes walk to the Old Town!

A good value gem of a hotel. Spotless. Wonderful staff, including the very helpful Stan. Highly recommended.

On the surface this property seems great, and for the most part, is. The staff was kind and helpful, the location was great, and it was easy to check in/out. I am giving this hotel a poor rating because of the noise in its location. Myself and those I stayed with got hardly any sleep due to noise outside of the hotel throughout all hours of the night. Recognize this is not a fault of the hotel, per se but they could reinforce the windows or even warn guests ahead of time. Additionally, for the price paid for the hotel the parking should be free.

No breakfast

Great location. The room was very clean and I really loved the high quality sheets.

Affordable and centrally located.

Very well located in old town. The room provided the basics expected for a European 1-star facility. The refridgerator in the room was a plus.

Serving as a hotel in the summer months when it isn't a dorm makes this room hard to beat for price. Location is great and the rooms were very clean. We stayed in a room near the front on the second floor so it was a bit loud. Temperatures were very warm during our stay and the lack of air conditioning made it extremely warm at night. Since we are from the states this probably was worse for us but it is something that you need to take into account while traveling. Front desk staff was courteous and helpful. This hotel has its own washer and dryers which was very convenient for us on this long trip. There is not breakfast option although instant coffee (much better than US instant) is available with some cake in the morning.

I like the location, walking to the city, crossing bridges,going to the Altstadt. No mirror in the room except bathroom Friendly receptionist

I found out while I was there that this hotel actually serves as a dorm for University students from October to June). Makes complete sense. The place was very spartan and had zero amenities (toilet paper, two bars of soap and a small flat screen TV propped atop a fridge). There was a bar basically on the premises on the other side that was noisy until the wee hours of the morning. Having said that, I will give credit where credit is due: excellent location - steps from Linzergrase and the bridges across the river to the old town, the price (extremely reasonable which should have clued me in), and the staff - young University students who were super pleasant and helpful.

I stayed here in July 2022 and loved it! It was not fancy but it was clean and the staff were incredibly friendly. It is in a great central location: close to public transportation and the city center. My only complain is that there was no air conditioning, but that would not be an issue in non-summer months. I would certainly stay here again!

Very clean rooms, good wifi. Only the beds were a bit on the hard side for me. Location is really close to anywhere you want to be. Be prepared of course for some noise from the restaurants and bars next door in case you need to leave the window open