This is the 3rd time trying to write this review. On the way to the airport leaving the US, I messaged Complejo La Lucila to tell them that I would be checking in at around 8pm. They responded with one word, saying our reservation was cancelled. No explenation was given, other than they sold the room to someone else. We were on our way to a foreign country and remote area with no place to stay. No other rooms in the city were available.