8.2
Very Good
From 460 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Plattinum Hotel

Number of reviews per page
20
40
Top reviews
Nayeli
icon-
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Upon entering the bathroom I saw a small cockroach and another by the main door. There were also ants on the bathroom floor. I let staff know and they asked if I wanted to change rooms. I asked to first see the other room and saw another cockroach in that bathroom as well. There also seemed to be dead mosquitos on the bedroom floor in the main room. A lot of bugs here. What I did like was that it was a 15 minute drive to the airport. There is also a beach within about 2 minutes walking distance. I also appreciated the free breakfast. I also appreciated that I was able to check out 2 hours later, but they only charged me for 1 hour instead of 2. I gave it a 1 because I hate roaches, but I appreciated the other things I mentioned
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Alberto
icon-with Partner
with Partner
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Room, location terrible.. that’s why I stayed for only 4 hrs
yair
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We where very disappointed with this place it doesn't look very much like the pictures. When we checked in we got a room that there was a lot of bugs on the floor and the AC didn't work and than they changed the room to another one on the 4 floor without elevator. Over all I think the price is too high for what you get you can pay half the price on other place
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Márcia
icon-with Partner
with Partner
10.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Close to the beach, but didn't feel very safe at night. We liked the hotel though. The room we got had a seaview and was clean. Some smell in the lobby, near the stairs, like mold or bad ventilation. We chose the hotel based on the location primarily. Close to the beach and the airport, which was good, as we stayed only for 1 night before continuing our journey from the airport. Wifi had good signal but was so slow that I decided to use my own from my cell phone.
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RaildoPereira
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

tudo bom quarto Café da manhã equipe estacionamento a equipe de funcionários tudo nota 1000
Rita de Cássia Dias Lobo
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Sem TV que funciona Ar condicionado sujo Fr Café sem opções
Rita
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ar condicionado sujo e sem manutenção TV sem pegar e não disponível a Netflix Café da manhã com pouquíssimas opções e sem adoçante Funcionários ótimos Não Parcelamento das diárias
GILBERTO
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Tive problemas com o fornecimento dos controles remotos. Trocado e sem funcionar, tanto da TV quanto do ar resolvido depois idas a recepção.
CARLOS
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Café da manhã fraco e tudo frio gelado ... Internet das piores que já vi em Hotéis , tão lenta ou até inexistente que não se conseguia abrir nenhuma página web...
Cauê
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nada a reclamar
Ahori
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Incrível
ANDRE
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excelente experiência! Quarto impecavelmente limpo e muito confortável. A equipe de funcionários foi extremamente atenciosa e cordial, sempre pronta para ajudar. O café da manhã é delicioso, com ótima variedade, e o estacionamento trouxe ainda mais comodidade. Com certeza voltarei e recomendo!
Danilo
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Apartamento limpo café da manhã bom e sinal de Wi-Fi péssimo.
Dr. Wilson
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Funcionário atencioso ! Vamos retornar, essa foi a segunda vez !
Diego
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ótima localização para o aeroporto.
FLAVIO
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10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Funcionários tão gentis que quando eu disse que queria assistir uma missa não apenas indicaram a igreja para ate avisaram a Paróquia para que eu fosse recebido. Tudo maravilhoso.
Isana
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Atendimento ótimo, café da manhã impecável. Top
Gustavo
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Não foi uma boa experiência. Problemas com o ar condicionado e TV. Destaque para
Evandro
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2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Experiência horrível, nunca mais volto.
MARCELO HENRIQUE
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Pontos positivos: -equipe de atendimento muito cordial e prestativa -ambiente geral, quartos e banheiros muito limpos e organizados -serviço de limpeza dos quartos gratuita e a qualquer tempo -excelente localização na cidade -servem um bom café da manhã em espaço bem refrigerado Sugestões de melhorias: -o café da manhã poderia ter mais opções, achei o cardápio um pouco repetitivo. poderia ter também, por exemplo, mais opções de frutas, bolos, suco; frango desfiado, carne desfiada, beiju, etc. Resumo: é a escolha ideal para negócios e também para viajar. o Hotel atende muito bem aos dois objetivos.
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