Malheureusement, notre séjour a été très décevant. Les murs étaient sales et le plancher était couvert de poussière. Les serviettes de bain remises à la réception étaient lavées, mais très usées et avaient une couleur jaune permanente. Nous avons préféré ne pas les utiliser. La télévision ne fonctionnait pas, même si elle était indiquée comme étant connectée. Les portes et les fenêtres sont très vieilles et laissent entrer les moustiques. À notre arrivée, le réceptionniste nous a demandé un dépôt de 60 $, même si notre séjour avait déjà été payé par carte de crédit. Cette exigence n'était mentionnée nulle part au moment de la réservation. J'ai refusé de payer ce dépôt et, finalement, il a accepté sans insister. Pour plus de 100 $ la nuit, le prix est beaucoup trop élevé pour un hébergement aussi modeste et mal entretenu. Malheureusement, nous n'avions pas d'autre choix que d'y rester, car il était trop tard pour trouver un autre hébergement à la dernière minute. Je ne recommande pas cet établissement.

Don’t get fooled by the pictures like i did. To say the place was as vile as walking through the sewers is an understatement. Unknown / solid substances were all over the walls. Advertised TV didn’t work. The bathroom was beyond covered in mold, we didn’t even brush our teeth ti’ll we got to Tim Horton’s the next morning, and felt too uncomfortable to use the toilet. We removed the fitted sheets when we found little punctured looking holes in it and felt weary about it. The pictures we took gives it absolutely no justice to how slimy and icky it felt to spend the night there. We heavily debated just sleeping in the car. And definitely some child labouring is going on as well. With our time there, it’s easy to tell that this motel is struggling and the last thing i want is to drag someone who’s already down, but paying what we did in a place where you theorize the Very possible idea of people renting rooms to get high and shoot up in is just plain robbery. I wouldn’t even go there if i was paid to again

Trop cher pour le service et pas très propre.

I had a very disappointing experience at Motel Rideau. Unfortunately, the room was not clean when we arrived. There was hair all over the bathroom floor, and the bed had visible dirt on it. We ended up cleaning the room ourselves before we felt comfortable staying. The room was also poorly maintained. The phone wasn't working, one of the light bulbs was not working, the shower head was missing, and there wasn't even a microwave in the room until we specifically requested one. What made the experience even worse was the lack of customer service. I accidentally booked a smoking room and emailed the motel a day before our arrival to request a change because my child has asthma. I never received a response. When we arrived, I politely asked if we could switch to a non-smoking room, but the owner simply said there were no rooms available. I then asked if we could stay for one night and cancel the remaining nights, but he refused, saying there would be no refund and that it was "not his problem anymore." I understand that booking policies exist, but I was hoping for some compassion after explaining my child's medical condition. Instead, the owner was dismissive and showed no willingness to help. We stayed only because we had no other choice and would have lost all of our money. While I understand mistakes can happen, the lack of cleanliness, the poor maintenance of the room, and the complete lack of empathy and customer service made this a very unpleasant stay.

vieux et exterieur malprope mal entretenu un plus bel vue sur fleuve

Mold everywhere in the bathroom My feet almost fell through the floor in the bathroom Suspicious splatter on the mirror at the head of the bed 2 drug addict in the unit next to mine Doing drug, yelling and making noise all night At 100$ a night not a good deal

Sauvez-vous de ce motel. Choisissez le motel Champlain en remplaçant. Un peu plus dispendieux mais de loin plus salubre et confortable.

Pour commencer les chambre n’étais aucunement comme sur les photo, moisissure au plancher, luminaire non fonctionnel, lampe de chevais 1sur3 de fonctionnelle et elle avais un globe rouge.. mon charger 60$ de dépôt mais on rembourser seulement 50$ en argent et on dit que le 10$ restant allais être remboursé sur la carte mais n’a pas été fait. Coulisse sur les mur. Il fesais environs 40 dans la chambre a mon arriver et la thermo pompe ne climatisais pas la pièce. Pire motel que j’ai essayer a vie.

It’s like a scam, not recommended at all.

Mon

We need a restaurant

This property was very unhygienic and unhealthy for a stay. The place looks haunted in the night. There are no lights outdoors. Bed sheets were not clean, dirty floor and mold in the bathroom. There were flying insects in the room. We literally spent the night in distress and left early. Expedia should ban this motel. There is a significant discrepancy between the marketing photos shown at check-in and the reality of the accommodation. Ours was a terrible experience. There is only one person at the front desk who seems to be the only staff at this motel. There seems to be no cleaning staff or maintenance staff. He too literally ignored me and went away when l complained for the bathroom cleanliness.

Ça fait allure de motel de passe.

Realy not like the pictures.

👍

Day 1: ac not turned on so started it and opened door to clear the musty smell and cool the room. Clogged toilet (which they tried to have mr locate their staff to fix, they reluctantly advised the staff and 30 minutes later the toilet was unclogged) You get what you pay for. Was able to get the rook to about 25 degrees with the aid of the rain. Bugs dead on wall. Day 2: came back to room being 35 degrees. Advised staff but they had sold out of rooms. Blamed me for not telling them sooner. Gave me a full refund and i went somewhere else.

Le service est lent , après avoir réservé depuis des heures en ligne c’est quand le client arrive que le personnel se mets à nettoyer la chambre, et l'accueil est tellement lent vous faites 30minutes à l'accueil et pourtant vous êtes seul

A Hillbilly Love Shack Positives first: hot water, working AC, and a functioning TV. That's it. Now the rest. Check-in happens through a small opening in a cramped, cluttered cubicle. Communication with the clerk was difficult due to a language barrier, but you're informed a $60 security deposit will be charged and your ID scanned. You then cross an unlit, pitch-black parking lot, dodging craters in the crumbling asphalt to reach your room. Open the door and you're greeted by red ambient lighting tacked along the ceiling — clearly a "love hotel." All that's missing is a bowl of condoms on the nightstand. The bedside lamp flickers no matter how you fiddle with the switch, more nightclub than place to sleep. Shower time reveals the full extent of the neglect: mold in the grout and tub sealant, a rusted light fixture missing its bulb, broken towel rack pieces abandoned on a shelf, a water-damaged, mold-spotted bathroom door, and a stained tub that looks like it predates WWII. The AC control cable has been crudely patched and left dangling off the wall. The icing on the cake? A sign at check-in offering a $5 credit for a five-star Google review. That tells you everything you need to know.

Motel Rideau Room #24 Mold all over bathroom, holes in sheets & burn marks in various areas of the room. Room#24 holes in bedding towels have stains, not kept up, dirty bedding that includes the bed skirt, dark, lamp broken, cord with no plug-in observed, small bag of ice,very uncomfortable & did not want to sleep in the bed, I felt unsafe. Air conditioner only fan worked very low in room#24 uncomfortable. In room#26 Air conditioner was cool and worked well. Toilet does not flush waste - very embarrassing, only hooks to hang clothing, towels only given if asked (hand towel, bath towel & bath mat). We changed rooms 3 times and each time there were issues such as mold in bathroom, cracked floor, missing bulbs, rusted sockets, disgusting atmosphere. I did not feel like a valued customer. The 3 rooms were moldy and not kept up. The TV, refrigerator & freezer were working. There was no place to get ice.

Avoid. The place is run-down.